Cannot add to favorites

I just posted in the public forum--I forgot that I'm a licensed member.

I'm having the same exact problem I had two years ago, but I don't remember how it was solved. Rereading my old posts (my only other posts) didn't help. It seems that I followed some advice that was linked to someone else's topic, but the link no longer works. The name of the other poster was "eldante" and I believe the link was in post preview #25766.

The problem is that I need to add a new favorite, but receive an error message when I try to do so. This is a necessary step in putting a link to the file on my website because the "Edit Favorites--Properties" enables me to set the FTP Web Root Path and the HTTP URL for the file.

Thank you for helping...again.

Please add your license key id to your profile in the forum.