All Connections Fail

goodwyne

2007-03-06 17:36:21

I noticed the announcement about v 2.0 build 999 where it contained a bug that causes all connections to fail. Well, I have v 2.0 build 1002 and still, all connections fail. I use multiple hosts with different addresses, user names and passwords. I can connect to none of them. All return an error that says:

"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond."

This simply isn't believable since it involves multiple hosts. I am running on Vista Ultimate if that makes a difference.

I cannot update my sites and that's a problem. Do you have a solution?

Thanks.

mb

2007-03-06 17:52:06

Hello ...
Pleae post the complete log of your FTP session.

And please consult the KB article at:
https://www.smartftp.com/support/kb/conn ... d-f58.html

Regards,
-Mat

goodwyne

2007-04-03 21:25:29

The log below is for one server only but it is the same for multiple servers. Once in a while I'll connect but then I won't be able to browse to any folders. My connection will be aborted by the server.
[17:10:56] SmartFTP v2.5.1004.9
[17:10:57] Resolving host name "rongoodwyne.com"
[17:10:58] Connecting to 216.246.42.123 Port: 21
[17:11:19] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:11:19] Cannot login waiting to retry (30s)...
[17:11:19] Client closed the connection.
[17:11:19] Active Help: https://www.smartftp.com/support/kb/58
[17:11:49] Continue to login attempt 2...
[17:11:49] Resolving host name "rongoodwyne.com"
[17:11:49] Connecting to 216.246.42.123 Port: 21
[17:12:10] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:12:10] Cannot login waiting to retry (30s)...
[17:12:10] Client closed the connection.
[17:12:10] Active Help: https://www.smartftp.com/support/kb/58
[17:12:40] Continue to login attempt 3...
[17:12:40] Resolving host name "rongoodwyne.com"
[17:12:40] Connecting to 216.246.42.123 Port: 21
[17:13:01] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:13:01] Cannot login waiting to retry (30s)...
[17:13:01] Client closed the connection.
[17:13:01] Active Help: https://www.smartftp.com/support/kb/58
[17:13:31] Continue to login attempt 4...
[17:13:31] Resolving host name "rongoodwyne.com"
[17:13:31] Connecting to 216.246.42.123 Port: 21
[17:13:52] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:13:52] Cannot login waiting to retry (30s)...
[17:13:52] Client closed the connection.
[17:13:52] Active Help: https://www.smartftp.com/support/kb/58
[17:14:22] Continue to login attempt 5...
[17:14:22] Resolving host name "rongoodwyne.com"
[17:14:22] Connecting to 216.246.42.123 Port: 21
[17:14:43] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:14:43] Cannot login waiting to retry (30s)...
[17:14:43] Client closed the connection.
[17:14:43] Active Help: https://www.smartftp.com/support/kb/58
[17:15:13] Continue to login attempt 6...
[17:15:13] Resolving host name "rongoodwyne.com"
[17:15:13] Connecting to 216.246.42.123 Port: 21
[17:15:34] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:15:34] Cannot login waiting to retry (30s)...
[17:15:34] Client closed the connection.
[17:15:34] Active Help: https://www.smartftp.com/support/kb/58
[17:16:04] Continue to login attempt 7...
[17:16:04] Resolving host name "rongoodwyne.com"
[17:16:04] Connecting to 216.246.42.123 Port: 21
[17:16:25] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:16:25] Cannot login waiting to retry (30s)...
[17:16:25] Client closed the connection.
[17:16:25] Active Help: https://www.smartftp.com/support/kb/58
[17:16:55] Continue to login attempt 8...
[17:16:55] Resolving host name "rongoodwyne.com"
[17:16:55] Connecting to 216.246.42.123 Port: 21
[17:17:16] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:17:16] Cannot login waiting to retry (30s)...
[17:17:16] Client closed the connection.
[17:17:16] Active Help: https://www.smartftp.com/support/kb/58
[17:17:46] Continue to login attempt 9...
[17:17:46] Resolving host name "rongoodwyne.com"
[17:17:46] Connecting to 216.246.42.123 Port: 21
[17:18:07] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:18:07] Cannot login waiting to retry (30s)...
[17:18:07] Client closed the connection.
[17:18:07] Active Help: https://www.smartftp.com/support/kb/58
[17:18:37] Continue to login attempt 10...
[17:18:37] Resolving host name "rongoodwyne.com"
[17:18:37] Connecting to 216.246.42.123 Port: 21
[17:18:58] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[17:18:58] Cannot login waiting to retry (30s)...
[17:18:58] Client closed the connection.
[17:18:58] Active Help: https://www.smartftp.com/support/kb/58

mb

2007-04-03 23:10:39

Hello ...

Please update to the latest version:
https://www.smartftp.com/download

Then take a look at the KB article at:
https://www.smartftp.com/support/kb/58

The problem is very likely that another software on your computer (usually personal firewalls) is blocking SmartFTP from making a connection. The solution for this problem is explained in the KB article above.

Regards
-Mat
SmartFTP