Trying to Load MP4 Files but cant seem to do it! Anyone help?

nelsonint

2007-02-19 10:01:38

Hi,

I have just bought this software and are trying to upload some MP4 files into ftp server.

It connects to server ok but i cant drop files into folder to start the upload process. When I try and drag and drop it does not want to start uplaoding and has a big black circle with a cross through it when i try and drop files.

log is below and im hoping im doing something silly and hope someone can point me in the right direction!

Any help would be great!!


SmartFTP v2.0.1002.2
[20:39:18] Resolving host name "ftp.storesonlinepro.com"
[20:39:18] Connecting to 208.187.218.94 Port: 990
[20:39:18] Connected to ftp.storesonlinepro.com.
[20:39:58] Timeout (40s).
[20:39:58] Active Help: https://www.smartftp.com/support/kb/58
[20:39:58] Client closed the connection.
[20:39:58] Cannot login waiting to retry (30s)...
[20:40:16] Resolving host name "ftp.storesonlinepro.com"
[20:40:16] Connecting to 208.187.218.94 Port: 990
[20:40:16] Connected to ftp.storesonlinepro.com.
[20:40:45] QUIT
[20:40:45] Server closed connection
[20:40:45] Resolving host name "ftp.storesonlinepro.com"
[20:40:45] Connecting to 208.187.218.94 Port: 990
[20:40:45] Connected to ftp.storesonlinepro.com.

Aokromes

2007-02-19 11:27:36

Hi, i think you have tryed to use a incorrect way to connect to the server, click on protocol button, next to Address text and choice FTP, then be sure that the port is 21.

nelsonint

2007-02-22 01:30:19

Hi,

Thanks I had setup using wrong connection to server.

I had to use explicit over ssl and it now works great!!

cheers