"Waiting for remote hash" freezeup

Radish

2005-08-27 08:39:51

+- System -----------------------------



Microsoft Windows XP Professional 



Service Pack 2 (Build 2600)







CPU Speed         : 1600 MHz



Total Memory      : 261616 KB



Free Memory       :  87164 KB







+- SmartFTP ---------------------------



Version           : 1.5.990.4



Time Stamp        : 2005-08-27 01:20:29







+- Application DLL --------------------



Controls.dll      : 1.6.990.4



sfFTPLib.dll      : 1.5.5.0



SmartHook.dll     : 1.0.2.1







+- Language ---------------------------



SmartFTP.exe      : 1.5.990.4







+- System DLL -------------------------



unicows.dll       : 1.0.4018.0



shell32.dll       : 6.00.2900.2620 (xpsp_sp2_gdr.050225-1820)



shlwapi.dll       : 6.00.2900.2713 (xpsp_sp2_gdr.050702-1513)



comctl32.dll      : 6.0 (xpsp_sp2_rtm.040803-2158)



riched20.dll      : 5.30.23.1221



schannel.dll      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)







+- Internet Explorer ------------------



Version           : 6.0.2900.2180







+- Winsock ----------------------------



Winsock           : 2.2

    Connecting to xx.xxx.xx.xxx Port: xx



    Connected to xx.xx.xx.



220 xxxx FTP Server



    USER xxxx



331 Password required for xxxx.



    PASS (hidden)



230 User xxxx logged in.



    SYST



215 UNIX Type: L8



    FEAT



211-Extensions supported:



 CLNT



 MDTM



 PASV



 REST STREAM



 SIZE



211 End.



    CLNT SmartFTP 1.5.990



200 "SmartFTP 1.5.990" noted.



    PWD



257 "/" is current directory.



    CWD /xxxx/xxxx/xxxx/xxxx



250 CWD command successful. "/xxxx/xxxx/xxxx/xxxx" is current directory.



    PWD



257 "/xxxx/xxxx/xxxx/xxxx" is current directory.



    SIZE xxxx.xxx



213 36370600



    TYPE I



200 Type set to I.



    PASV



227 Entering Passive Mode (xx,xxx,xx,xxx,213,226)



    Opening data connection to xx.xxx.xx.xxx Port: 54754



    RETR xxxx.xxx



150 Data connection accepted from xx.xxx.xxx.xx:1250; transfer starting for xxxx.xxx (36370600 bytes).



226 Transfer ok



    36370600 bytes transferred. (91.9 KB/s) (00:06:26)



421 Connection timed-out !



    An established connection was aborted by the software in your host machine.



    Server closed connection

SmartFTP runs great for a while, then suddenly it consumes 100% CPU and memory usage jumps to between 88 and 130 MB (constantly fluctuating). Even when I close SmartFTP and press yes at the in-program close confirmation dialog, SmartFTP.exe stays in Task Manager consuming the same resources (although it does physically disappear from the desktop and task bar). Screenshots attached.

Image

Image

mb

2005-08-28 12:24:13

Is there any way to reproduce the problem?

In the log you posted I cannot see any post transfer checks (SIZE, XCRC, etc).

Thanks
-Mat

Radish

2005-09-01 04:51:51

It seems to happen randomly with one particular server I connect to. I *think* I posted the entire log that was shown for the transfer in question. What else do you need me to post?

mb

2005-09-03 03:41:14

Please try to change the following setting:

menu: Tools->Settings

Then Integrity and change the Hash Source from "Local, Remote" to "Remote".

Do you have any .md5 or .sfv files in the local directory where you are downloading the file to?

Regards,
-Mat
SmartFTP

Radish

2005-09-06 07:56:29