100% CPU Usage and very slow upload speeds

redchurch

2004-11-19 20:08:13

I am a TV student and have been using SmartFTP to upload large video files for a long time now.

I have a good PC for editing with 2.7ghz, 1gb ram, so that shouldn't cause any problems. I have broadband with a 256kbps upload speed.

For the last few days when I have been uploading files the speed has started at the usual 30kbps and then dropped over 2-3 mins to 2-4kbps. Also as soon as I start the upload the CPU usage shoots upto 100% - all Smart FTP.

Any ideas how I can fix this?

deadbird

2004-12-19 09:32:46

I have the same problem. This happens since version 1.0.97x.

This is my system config:

+- System -----------------------------

Microsoft Windows XP Professional
(Build 2600)

CPU Speed : 1799 MHz
Total Memory : 523760 KB
Free Memory : 208232 KB

+- SmartFTP ---------------------------

Version : 1.0.983.22
Time Stamp : 2004-11-28 01:16:47
Language ID : 0x0409
Language File : ResEng.dll

+- Application DLL --------------------

controls.dll : 1.6.983.22
ftpapi.dll : 2.0.983.22
language.dll : 1.0.983.22
reseng.dll : 1.3.983.22
+- System DLL -------------------------

shell32.dll : 6.00.2750.166 (xpclnt_qfe.040728-2019)
shlwapi.dll : 6.00.2800.1584 (xpsp2.040720-1705)
comctl32.dll : 6.0 (xpclient.010817-1148)
riched20.dll : 5.30.23.1210
schannel.dll : 5.1.2600.136 (xpclnt_qfe.021108-2107)

+- Internet Explorer ------------------

Version : 6.0.2800.1106

+- Winsock ----------------------------

Winsock : 2.2

eyebex

2004-12-19 09:39:08

have you tried the lastest developer builds?

ddni

2005-07-06 00:03:20

HELP !!!!!!!!!!!!!

I too get dwindling upload speeds and 99% CPu use from SmartFTP

What is going on?

Bandwidth is fine 25.6kB up but slows to about 3kB

DDNI

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 2390 MHz
Total Memory : 523760 KB
Free Memory : 247136 KB

+- SmartFTP ---------------------------
Version : 1.5.988.33
Time Stamp : 2005-07-05 22:26:27

+- Application DLL --------------------
controls.dll : 1.6.988.33
sfFTPLib.dll : 1.0.1.40
SmartHook.dll :

+- Language ---------------------------
SmartFTP.exe : 1.5.988.33

+- System DLL -------------------------
unicows.dll : 1.0.4018.0
shell32.dll : 6.00.2900.2620 (xpsp_sp2_gdr.050225-1820)
shlwapi.dll : 6.00.2900.2668 (xpsp_sp2_gdr.050430-1553)
comctl32.dll : 6.0 (xpsp_sp2_rtm.040803-2158)
riched20.dll : 5.30.23.1221
schannel.dll : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

+- Internet Explorer ------------------
Version : 6.0.2900.2180

+- Winsock ----------------------------
Winsock : 2.2

2005-07-06 03:10:59

There is a CPU usuage problem before and after the actual upload. The upload itself (when the transfers happens) is not slow and is taking a minimum of CPU resources (1-2% CPU). Therefore this problem is not affecting the upload transfer rates.

If you are having slow upload speeds, please do not post into this thread.

Thank you
-Mat

ddni

2005-07-06 15:01:11

no,

when smartftp is idle cpu usage is 2-3%

As soon as I start an upload, CPU use hits 99% then upload speed slips away to almost nothing.

When I stop the upload and close remote connection, activity continues for 20 seconds then stops and CPU use returns to 0 - 3%

I need a bit of help here....

2005-07-06 15:21:25

Do you have the file logging enabled?

Can you post a log of your FTP session. Thank you.

-Mat

ddni

2005-07-06 16:16:01

yes of course, here is my log

[20050706 15:29:24] Log opened
[20050706 15:29:24] SmartFTP v1.5.988.33
[20050706 15:29:24] Resolving host name "24.***.**.***"
[20050706 15:29:25] Connecting to 24.***.**.*** Port: ****
[20050706 15:29:25] Connected to 24.***.**.***.
[20050706 15:29:25] 220 private Server
[20050706 15:29:25] USER hidden
[20050706 15:29:25] 331 Password required for private.
[20050706 15:29:25] PASS (hidden)
[20050706 15:29:25] 230 User private server logged in.
[20050706 15:29:25] SYST
[20050706 15:29:26] 215 UNIX Type: L8
[20050706 15:29:26] FEAT
[20050706 15:29:26] 500 Unknown command.
[20050706 15:29:26] TYPE I
[20050706 15:29:26] 200 Type set to I.
[20050706 15:29:26] REST 0
[20050706 15:29:26] 350 REST supported. Ready to resume at byte offset 0.
[20050706 15:29:26] PWD
[20050706 15:29:26] 257 "/" is current directory.
[20050706 15:29:27] Connecting IP Repeater "repeater.smartftp.com" ...
[20050706 15:29:27] IP Repeater returned: "81.***.***.236"
[20050706 15:29:27] PORT 81,***,***,236,4,187
[20050706 15:29:27] 200 Port command successful.
[20050706 15:29:27] LIST -aL
[20050706 15:29:27] 150 Opening data connection for directory list.
[20050706 15:29:28] 2246 bytes transferred. (4.38 KB/s) (500 ms)
[20050706 15:29:28] 226 Transfer ok
[20050706 15:29:45] CWD /01------------------Uploads in here--------------------------
[20050706 15:29:45] 250 CWD command successful. "/01------------------Uploads in here--------------------------" is current directory.
[20050706 15:29:45] PWD
[20050706 15:29:45] 257 "/01------------------Uploads in here--------------------------" is current directory.
[20050706 15:29:45] PORT 81,***,***,236,4,190
[20050706 15:29:45] 200 Port command successful.
[20050706 15:29:45] LIST -aL
[20050706 15:29:45] 150 Opening data connection for directory list.
[20050706 15:29:46] 441 bytes transferred. (880 bytes/s) (501 ms)
[20050706 15:29:46] 226 Transfer ok
[20050706 15:29:47] CWD /01------------------Uploads in here--------------------------/here
[20050706 15:29:48] 250 CWD command successful. "/01------------------Uploads in here--------------------------/here" is current directory.
[20050706 15:29:48] PWD
[20050706 15:29:48] 257 "/01------------------Uploads in here--------------------------/here" is current directory.
[20050706 15:29:48] PORT 81,***,***,236,4,191
[20050706 15:29:48] 200 Port command successful.
[20050706 15:29:48] LIST -aL
[20050706 15:29:48] 150 Opening data connection for directory list.
[20050706 15:29:49] 254 bytes transferred. (508 bytes/s) (500 ms)
[20050706 15:29:49] 226 Transfer ok
[20050706 15:29:50] CWD /01------------------Uploads in here--------------------------/here/
[20050706 15:29:50] 250 CWD command successful. "/01------------------Uploads in here--------------------------/here/private" is current directory.
[20050706 15:29:50] PWD
[20050706 15:29:50] 257 "/01------------------Uploads in here--------------------------/here/
[20050706 15:29:50] PORT 81,178,***,***,4,192
[20050706 15:29:51] 200 Port command successful.
[20050706 15:29:51] LIST -aL
[20050706 15:29:51] 150 Opening data connection for directory list.
[20050706 15:29:51] 82 bytes transferred. (163 bytes/s) (501 ms)
[20050706 15:29:51] 226 Transfer ok
[20050706 15:29:54] SIZE file.avi
[20050706 15:29:54] 213 447213568
[20050706 15:29:54] MDTM file.avi
[20050706 15:29:54] 550 'file.avi' : no such file or directory.
[20050706 15:29:56] PORT 81,178,107,236,4,193
[20050706 15:29:56] 200 Port command successful.
[20050706 15:29:56] REST 447213568
[20050706 15:29:56] 350 REST supported. Ready to resume at byte offset 447213568.
[20050706 15:29:56] STOR filed.avi
[20050706 15:29:56] 150 Opening data connection for file.avi

thanks...

2005-07-06 16:36:36

The part after the transfer (STOR) is not in the log.

-Mat

ddni

2005-07-06 17:07:26

hi mb, thanks for your continued fast responses!

that is the entire log produced by Smartftp all I have done is hide IP addresses.

I have noted that even if I exit the program, the GUI disappears but smartftp is still active at 100% in taskmgr?

2005-07-06 23:49:18

The latest version 1.5 Build 988.34 fixes the problem with the high CPU usage just after the transfer completed.
https://www.smartftp.com/download

-Mat

ddni

2005-07-07 15:31:44

problem solved!!

Zonealarm Pro despite being shut down completely was the issue.

I had to completely uninstall it....

Smartftp is working flawlesslt again!

Thanks,

DDNI