I'm new to this so I'm not sure

Hi,
I already uploaded my files and it's trying to upload but I get the message, "waiting to retry" and nothing is happening. Not one file has been uploaded yet. What happened? How do I make sure I'm connected and what if I'm not connect even though I try to connect?

Thanks.

Hi, plz paste a full log of connection for help, with that we can't know nothing.

Here's the entire log that started in the beginning til I had the problem. Is it a host problem so I need to contact support for ftp.kinkyhosting.com?

SmartFTP v1.5.990.19
Resolving host name "ftp.kinkyhosting.com"
Connecting to 66.90.75.67 Port: 21
Connected to ftp.kinkyhosting.com.
220 ProFTPD 1.2.10 Server (FTP) [66.90.75.67]
USER chersfiction
331 Password required for chersfiction.
PASS (hidden)
230 User chersfiction logged in.
SYST
215 UNIX Type: L8
FEAT
211-Features:
MDTM
REST STREAM
SIZE
211 End
PWD
257 "/" is current directory.
TYPE I
200 Type set to I
PASV
227 Entering Passive Mode (66,90,75,67,131,75).
Opening data connection to 66.90.75.67 Port: 33611
LIST -aL
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

Ok, try to disable -aL at settings->transfer->file listing options.
Also you can try to change PASV mode by PORT mode on connection.

ok there's no settings in the toolbar. So we're on the same page, I'm using the latest update which is SmartFTP v1.5. All there are in the toolbar are FTP, Commands, View, Tools, Favorites, Window and Help.

oh never mind I found it.

Ok, I tried that but I didn't know how to do that second part about that Port thing or whatever.

It's on the same window has listing, on connection instead transfer.