I need help!

When I try to connect I get this error...

"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond."

I know I have entered everything in right.

SmartFTP v1.5.989.4
Resolving host name "ftp.phateslair.net"
Connecting to 67.19.224.132 Port: 21
Connected to ftp.phateslair.net.
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 2 of 50 allowed.
220-Local time is now 21:35. Server port: 21.
220-This is a private system - No anonymous login
220 You will be disconnected after 15 minutes of inactivity.
USER phatesla@phateslair.net
331 User phatesla@phateslair.net OK. Password required
PASS (hidden)
230-User phatesla@phateslair.net has group access to: phatesla
230-This server supports FXP transfers
230 OK. Current restricted directory is /
SYST
215 UNIX Type: L8
FEAT
211-Extensions supported:
EPRT
IDLE
MDTM
SIZE
REST STREAM
MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
MLSD
ESTP
PASV
EPSV
SPSV
ESTA
AUTH TLS
PBSZ
PROT
211 End.
Detected Server Software: PureFTPd
PWD
257 "/" is your current location
TYPE I
200 TYPE is now 8-bit binary
PASV
227 Entering Passive Mode (67,19,224,132,109,217)
Opening data connection to 67.19.224.132 Port: 28121
MLSD
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Timeout (30s).
Active Help: https://www.smartftp.com/support/kb/74
Client closed the connection.
Automatic failover of data connection mode from "Passive Mode (PASV)" to "Active Mode (PORT)"