Problems uploading a file to download

Hey fellas,

I have his file that I would like to add to my website so that my customers can download it after buying it rather than me emailing it to them as an attachment.

The file is .exe or .zip

When I upload it to the ftp server, i know its on there because I can see it, however when I use the link in my browser to download I can 404 error message, page not found.

Any one here know what the deal with that is??

Many thanks in advance

Well, you have to make sure you've uploaded the file to the correct folder, obviously. Sometimes the "root" folder you are in after logging in to your FTP account is not identical to the HTTP web root folder. E.g. if there is a folder named "public_html" you have to place your file there to make it available at http://www.domain.com/file.zip. But that varies from webhoster to webhoster, we can hardly help you without any further information (e.g. an example with a dummy file, and a link to your site).

I see, thanks for reply.

I have folder called public_html.

I put the file into this folder, but I get the error message, page not found.

What else can i do to make the problem better understood please.

Many many thanks

Hi, the file name is "File.zip" "file.zip" "FILE.ZIP" "File.ZIP" "file.zip" "FILE.ZIP"? try to rename to "file.zip" if it's diferent to all lowercase.