help with connection

hey,

when i try connect to any ftp i get this...




    SmartFTP v1.5.988.37



    Resolving host name "72.36.139.42"



    Connecting to 72.36.139.42 Port: 21



    Connected to 72.36.139.42.



220---------- Welcome to Pure-FTPd [TLS] ----------



220-You are user number 4 of 50 allowed.



220-Local time is now 17:07. Server port: 21.



220-This is a private system - No anonymous login



220-IPv6 connections are also welcome on this server.



220 You will be disconnected after 15 minutes of inactivity.



    USER eyedfish



331 User eyedfish OK. Password required



    PASS (hidden)



230-User eyedfish has group access to:  eyedfish



230 OK. Current restricted directory is /



    SYST



215 UNIX Type: L8



    FEAT



211-Extensions supported:



 EPRT



 IDLE



 MDTM



 SIZE



 REST STREAM



 MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;



 MLSD



 ESTP



 PASV



 EPSV



 SPSV



 ESTA



 AUTH TLS



 PBSZ



 PROT



211 End.



    Detected Server Software: PureFTPd



    PWD



257 "/" is your current location



    CWD /public_html/flash



250 OK. Current directory is /public_html/flash



    PWD



257 "/public_html/flash" is your current location



    TYPE I



200 TYPE is now 8-bit binary



    PASV



227 Entering Passive Mode (72,36,139,42,155,120)



    Opening data connection to 72.36.139.42 Port: 39800



    MLSD



    366 bytes transferred. (N/A/s) (0 ms)



    Timeout (30s).



    Active Help: https://www.smartftp.com/support/kb/45



    Client closed the connection.

it only started doing this after i updated my smartftp version
i also tried the uploading solution (in the sticky) and that didnt work
i am using:

Windows Xp Sp2
Panda Platinum Internet Security
Smartftp v1.5.988.37

please help
i have to upload my website as soon as possible
and sorry for double post but no one has replied

Install
https://www.smartftp.com/download

and try again.
-Mat

still doesnt work

Post the log again.

-Mat

Try PORT mode. Go to Settings->Connection and change it from "Passive Mode (PASV)" to "Active Mode (PORT)". Then connect again and post the new log. You may want to consider disabling any software firewall or antivirus software running on your system for the test.

Regards,
-Mat