Connecting?

Hi.

I have a problem...every time I try to connect to almost every FTP, a message like the following appears.

SmartFTP v1.5.988.37
Resolving host name "seanne.no-ip.com"
Connecting to 83.226.112.204 Port: 14
Connected to seanne.no-ip.com.
220 Did you read the rules?
USER franz sanchez
331 Password required for franz sanchez.
PASS (hidden)
230 User Audio logged in.
SYST
215 UNIX Type: L8
FEAT
500 Unknown command.
TYPE I
200 Type set to I.
REST 0
350 REST supported. Ready to resume at byte offset 0.
PWD
257 "/" is current directory.
PASV
227 Entering Passive Mode (83,226,112,204,161,183).
Opening data connection to 83.226.112.204 Port: 41399
LIST -aL
Timeout (20s).
Active Help: https://www.smartftp.com/support/kb/45
Client closed the connection.


Any help on how to get it working would be appreciated. Thanks.

Use active mode (PORT) instead of Passive Mode (PASV).

-Mat

OK, I changed it from PASV to PORT in the Tools - Settings - Connection - Data Connection "Mode" menu.

Still doesn't work... :roll:

Any ideas?

Came up with:

SmartFTP v1.5.988.37
Resolving host name "seanne.no-ip.com"
Connecting to 83.226.112.204 Port: 14
Connected to seanne.no-ip.com.
220 Did you read the rules?
USER franz sanchez
331 Password required for franz sanchez.
PASS (hidden)
230 User Audio logged in.
SYST
215 UNIX Type: L8
FEAT
500 Unknown command.
TYPE I
200 Type set to I.
REST 0
350 REST supported. Ready to resume at byte offset 0.
PWD
257 "/" is current directory.
Connecting IP Repeater "repeater.smartftp.com" ...
IP Repeater returned: "212.159.83.53"
PORT 212,159,83,53,7,100
200 Port command successful.
LIST -aL
Timeout (20s).
Active Help: https://www.smartftp.com/support/kb/45
Client closed the connection.

It seems both parties (client, server) are behind a NAT. To fix the problem, configure the server correct or forward the ports in your NAT router.

-Mat

Thanks. How do I do that?? :oops:

bump

Hi, try to disable -aL at directory listing settings, for the nat/router thing, well, each router is a world, we can't know how if you don't say what router model you have.

Hi how can I access directory listing settings??

Sorry, and Thanks in advance.

Tools -> Settings -> Transfer