cant upload files on new version

hi i've just installed the new version (1.5) and i can't upload any files to my servers. I know this isnt a server problem as I can upload from another machine using an older version (1.0.982) without any problems. Can anyone suggest what i can do to fix this problem thanks

Can you give us more details on the problem? What about the log from the connection where the upload fails?

Is this the sort of thing you're after?

[20050621 15:23:41] PORT 192,168,1,100,7,164
[20050621 15:23:41] 200 PORT command successful
[20050621 15:23:41] LIST -aL
[20050621 15:23:41] 150 Opening ASCII mode data connection for file list
[20050621 15:23:41] 470 bytes transferred. (N/A/s) (0 ms)
[20050621 15:23:41] 226-Transfer complete.
[20050621 15:23:41] 226 Quotas off
[20050621 15:23:42] Transfer successful.

it looks like it just does a ls -al when i use the file upload option.

Please post the complete log with the error.

Thanks
-Mat

ok here is my logfile ; i've changed the hostname for security reasons.

[20050621 15:21:29] Log openend
[20050621 15:21:29] SmartFTP v1.5.988.20
[20050621 15:21:29] Resolving host name "test.easily.co.uk"
[20050621 15:21:29] Connecting to 213.152.250.16 Port: 21
[20050621 15:21:29] Connected to test.easily.co.uk.
[20050621 15:21:30] 220 ProFTPD 1.2.8 Server (ProFTPD) [customersites2]
[20050621 15:21:30] USER user2323232
[20050621 15:21:30] 331 Password required for user2323232.
[20050621 15:21:30] PASS (hidden)
[20050621 15:21:30] 230 User user2323232 logged in.
[20050621 15:21:30] SYST
[20050621 15:21:30] 215 UNIX Type: L8
[20050621 15:21:30] FEAT
[20050621 15:21:30] 211-Features:
[20050621 15:21:30] MDTM
[20050621 15:21:30] REST STREAM
[20050621 15:21:30] SIZE
[20050621 15:21:30] 211 End
[20050621 15:21:30] PWD
[20050621 15:21:30] 257 "/httpdocs" is current directory.
[20050621 15:21:30] TYPE I
[20050621 15:21:30] 200 Type set to I
[20050621 15:21:30] PORT 192,168,1,100,7,156
[20050621 15:21:30] 200 PORT command successful
[20050621 15:21:30] LIST -aL
[20050621 15:21:30] 150 Opening ASCII mode data connection for file list
[20050621 15:21:30] 3961 bytes transferred. (54.4 KB/s) (71 ms)
[20050621 15:21:30] 226-Transfer complete.
[20050621 15:21:30] 226 Quotas off
[20050621 15:21:36] CWD /httpdocs/rivernene
[20050621 15:21:36] 250 CWD command successful.
[20050621 15:21:36] PWD
[20050621 15:21:36] 257 "/httpdocs/rivernene" is current directory.
[20050621 15:21:36] PORT 192,168,1,100,7,158
[20050621 15:21:36] 200 PORT command successful
[20050621 15:21:36] LIST -aL
[20050621 15:21:36] 150 Opening ASCII mode data connection for file list
[20050621 15:21:36] 470 bytes transferred. (45.8 KB/s) (10 ms)
[20050621 15:21:36] 226-Transfer complete.
[20050621 15:21:36] 226 Quotas off
[20050621 15:21:43] PORT 192,168,1,100,7,160
[20050621 15:21:43] 200 PORT command successful
[20050621 15:21:43] LIST -aL
[20050621 15:21:43] 150 Opening ASCII mode data connection for file list
[20050621 15:21:43] 470 bytes transferred. (N/A/s) (0 ms)
[20050621 15:21:43] 226-Transfer complete.
[20050621 15:21:43] 226 Quotas off
[20050621 15:21:44] Transfer successful.
[20050621 15:22:21] NOOP
[20050621 15:22:21] 200 NOOP command successful
[20050621 15:23:12] NOOP
[20050621 15:23:12] 200 NOOP command successful
[20050621 15:23:41] PORT 192,168,1,100,7,164
[20050621 15:23:41] 200 PORT command successful
[20050621 15:23:41] LIST -aL
[20050621 15:23:41] 150 Opening ASCII mode data connection for file list
[20050621 15:23:41] 470 bytes transferred. (N/A/s) (0 ms)
[20050621 15:23:41] 226-Transfer complete.
[20050621 15:23:41] 226 Quotas off
[20050621 15:23:42] Transfer successful.
[20050621 15:24:03] NOOP
[20050621 15:24:03] 200 NOOP command successful
[20050621 15:24:54] NOOP
[20050621 15:24:54] 200 NOOP command successful
[20050621 15:25:45] NOOP
[20050621 15:25:45] 200 NOOP command successful
[20050621 15:26:36] NOOP
[20050621 15:26:36] 200 NOOP command successful
[20050621 15:27:27] NOOP
[20050621 15:27:27] 200 NOOP command successful
[20050621 15:28:18] NOOP
[20050621 15:28:18] 200 NOOP command successful
[20050621 15:28:41] 421 No Transfer Timeout (300 seconds): closing control connection.
[20050621 15:28:41] An existing connection was forcibly closed by the remote host.
[20050621 15:28:41] Client closed the connection.
[20050621 15:29:52] Log closed


and as such there is no "error" it just fails to upload. thanks

I have the same problem.

When the file uploads, the screen flahses and it says transfer complete. There is a transfer of 6929 (for the same file) and then no file activity.

Used a diffrent program, works fine, so it's not the server. Also, only happened when I got the newest download.

I also have un-installed the MS Hotfix which is a way that this could be happening, and still the same result.

Here is the log.

SmartFTP v1.5.988.23
Resolving host name "----------------"
Connecting to --------------- Port: 21
Connected to ---------------
220----------------
220-----------------
220---------------
220-
220-------------
220 ------------
USER -------------------------
331-Enter your-------------------
331
PASS (hidden)
230-You are using 3.3% of your subscribed disk space
230-You have 9671.310 MB of space available
230
SYST
215 UNIX Type: L8 Version: BSD-199506
FEAT
500 'FEAT': command not understood.
TYPE I
200 Type set to I.
REST 0
350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer.
PWD
257 "/------" is current directory.
PASV
227 Entering Passive Mode (66,218,65,70,168,185)
Opening data connection to 66.218.65.70 Port: 43193
LIST -aL
150 Opening BINARY mode data connection for /****/-aL .
6929 bytes transferred. (11.2 KB/s) (601 ms)
226 Transfer complete.
PASV
227 Entering Passive Mode (66,218,65,70,208,195)
Opening data connection to 66.218.65.70 Port: 53443
LIST -aL
150 Opening BINARY mode data connection for /****/-aL .
6929 bytes transferred. (32.2 KB/s) (210 ms)
226 Transfer complete.
Transfer successful.

Tell us exactly what you are doing. How do you upload? FTP->Upload->Select Files or with Drag&Drop? If you use Drag&Drop from what window do you drag and drop from and to?

What OS are you running?

-Mat

No the way i do it (and have always done it) is to right click on the folder and select the upload>folder option. i'm using windows xp if that makes a difference. its just strange that this has only started occuring since i upgraded to this version. previous upgrades havent been a problem.

I am right clicking, clicking upload, then select file.

I am using winXP SP2

Hmm ... Did you test it with the latest build?
https://www.smartftp.com/download

I fixed a problem concerning this function just 2 days ago.

Regards,
-Mat

Actually, yes. I get the same results. build 1.5.988.24

But the drag and drop function works....(sorry I didn't say so before, I've never used that option before)

- Just as a side note, I've had to use other ftp programs and boy to they $uck! Just thought I'd let you know. :twisted:

Wow! that was super quick!

Thanks a lot for the help! Works like a charm!

hi thanks for the reply and fix. it works again now. i'm glad you got it fixed I was just testing another ftp client, but you notice how much you get used to things. many thanks