connection error PLEASE HELP IF YOU HAVE A HEART

this is what it says

SmartFTP v1.1.985.6
Resolving host name niggarican.com...
Connecting to (niggarican.com) -> IP: 66.218.79.170 PORT: 21
Connected to (niggarican.com) -> Time = 20ms
Socket connected waiting for login sequence.
An established connection was aborted by the software in your host machine.
Active Help Link: https://www.smartftp.com/support/kb/58
Cannot login waiting to retry (30s)...
:evil: :cry: :?: :!:


PLEASE HELP ME AND THANK YOU IN ADVANCE

Well, have you gone through all the tips the active help link points to?

yea they don;t work..i turned off my firewall...i only have 1, that didn''t work necause then it said my server actively refused the connection......