no connection, please help!

hi, can anyone help?
everytime i try to connect im getting:

Connected to (www.homeofhannah.byethost.com) -> Time = 0ms
Socket connected waiting for login sequence.
An established connection was aborted by the software in your host machine.
Active Help Link: https://www.smartftp.com/support/kb/58

it then retrys and retrys but the same message appears, ive checked my anti virus software and firewalls, nothing seems to be blocking it. It worked fine the otherday so i cant imagine whats wrong. any ideas?

thanx xxx