John S
I posted this a few days ago but apparently about three days of data were lost so I'll try again!
When I use Smart FTP to upload to my website (hosted with 1&1) I get timeout errors in the log. Something to the effect of "Server failed to respond - connection terminated" (I'll get the correct text of that if it's important).
What happens is I start to upload a file, everything seems OK - it creates (or replaces the existing) file - but then I get that error. This leaves a blank file with 0 bytes on the website.
Oddly, I can upload files less than about 1430 bytes but anything larger than that causes this error. (I've been experimenting with text files.)
This also happens if I try using a different FTP package; I even tried using Internet Explorer.
My host is stumped but wants to rule out my end before they'll investigate it. I ought to add that I've been happily uploading files to this site for about a month (using Smart FTP) before this happened.
Someone on a different thread had a similar problem and suggested that it could be down to some XP updates last week - certainly I installed some updates last week so this is a possibility.
Currently I can only upload to the site by using a File Manager in the website control panel which 1&1 provides. As far as I can see it can't upload whole folders at a time so is a tad unversatile.
Downloading files (such as the log files) doesn't seem to be a problem.
Can anyone throw any light on this? Thanks.
When I use Smart FTP to upload to my website (hosted with 1&1) I get timeout errors in the log. Something to the effect of "Server failed to respond - connection terminated" (I'll get the correct text of that if it's important).
What happens is I start to upload a file, everything seems OK - it creates (or replaces the existing) file - but then I get that error. This leaves a blank file with 0 bytes on the website.
Oddly, I can upload files less than about 1430 bytes but anything larger than that causes this error. (I've been experimenting with text files.)
This also happens if I try using a different FTP package; I even tried using Internet Explorer.
My host is stumped but wants to rule out my end before they'll investigate it. I ought to add that I've been happily uploading files to this site for about a month (using Smart FTP) before this happened.
Someone on a different thread had a similar problem and suggested that it could be down to some XP updates last week - certainly I installed some updates last week so this is a possibility.
Currently I can only upload to the site by using a File Manager in the website control panel which 1&1 provides. As far as I can see it can't upload whole folders at a time so is a tad unversatile.
Downloading files (such as the log files) doesn't seem to be a problem.
Can anyone throw any light on this? Thanks.