connect to ftp with local firewall/gateway

I have a username and password for ftp access from my job but i get this error and don't know how to tell it to put in my firewall ftp username and password. Any help would be appriciated.

Socket connected waiting for login sequence.
220 Secure Gateway FTP server ready.
USER fazer
331 Password required for destination user 'fazer'.
PASS (hidden)
332 Enter Gateway Password (use the 'account <text>' or 'quote acct <text>' command to respond)
SYST
530 Command not valid until authentication is complete
FEAT
500 Syntax error, command unrecognized: 'FEAT'
REST 100
530 Command not valid until authentication is complete
TYPE I
530 Command not valid until authentication is complete
REST 100
530 Command not valid until authentication is complete
PWD
530 Command not valid until authentication is complete
TYPE A
530 Command not valid until authentication is complete