License inactive

hey
 
 
now I wait all day to sup mail I get this error when I start the program that I bought yesterday, I do not know huh has happened and I get no help .. I will probably have to ins. again if they do not  helps me
 I have waiting since at 0600 and now is at 1900 spain hour help me pelase
 
 
 
 
my program is to reach I start it will have my sereal number again but then says the License inactive but it works in the night when I look in bed

Hello.
Your license is active. Install the latest version:
https://www.smartftp.com/download

If this does not fix the problem, contact sales at smartftp.com for assistance.