License inactive

now I wait all day to sup mail I get this error when I start the program that I bought yesterday, I do not know huh has happened and I get no help .. I will probably have to ins. again if they do not  helps me
 I have waiting since at 0600 and now is at 1900 spain hour help me pelase
my program is to reach I start it will have my sereal number again but then says the License inactive but it works in the night when I look in bed

Your license is active. Install the latest version:

If this does not fix the problem, contact sales at for assistance.