HELP ME PLEASE

[23:51:42] SmartFTP v4.1.1321.0
[23:51:42] Resolving host name "50.28.75.84"
[23:51:42] Connecting to 50.28.75.84 Port: 21
[23:51:42] Connected to 50.28.75.84.
[23:51:42] 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
[23:51:42] 220-You are user number 1 of 50 allowed.
[23:51:42] 220-Local time is now 02:51. Server port: 21.
[23:51:42] 220-IPv6 connections are also welcome on this server.
[23:51:42] 220 You will be disconnected after 15 minutes of inactivity.
[23:51:42] USER Prof. Connor Lexington
[23:51:42] 331 User Prof. Connor Lexington OK. Password required
[23:51:42] PASS (hidden)
[23:51:46] 530 Login authentication failed
[23:51:46] Active Help: https://www.smartftp.com/support/kb/51
[23:51:46] Client closed the connection.
[23:51:46] Connect failed. Error=0x80043114
[23:51:46] Waiting to retry (30s
 
I keep getting that error when i try starting a new connection...help please? I am a newbie. I am the Head Admin in charge on my forum and I put in all of the correct information. help me please?