Not a plain file error

After updating to the most recent version, I receive a 'not a plain file error' after approx. 5 mins of "Pre Transfer" status...Any thoughts?

In the remote browser? Or in the transfer log? Most likely you can ignore this message.

It is in the Transfer Log...

Please post the complete log.

So after a few attepmts, I get the same massage...
"File exist check failed. File not found or permission denied."
How do I ignore this message so the transfer can happen?

[11:28:28] SmartFTP v4.0.1155.0
[11:28:29] Resolving host name "ftp.fcc-az.com"
[11:28:29] Connecting to 207.155.252.31 Port: 21
[11:28:29] Connected to ftp.fcc-az.com.
[11:28:29] 220 agamemnon FTP server (CH/1.9) ready.
[11:28:29] USER jcooper%fcc-az.com
[11:28:29] 331 Password required for jcooper%fcc-az.com.
[11:28:29] PASS (hidden)
[11:28:29] 230 User jcooper logged in.
[11:28:29] SYST
[11:28:29] 215 UNIX Type: L8
[11:28:29] Detected Server Type: UNIX
[11:28:29] RTT: 23.531 ms
[11:28:29] FEAT
[11:28:29] 500 'FEAT': command not understood.
[11:28:29] TYPE I
[11:28:29] 200 Type set to I.
[11:28:29] REST 0
[11:28:29] 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer.
[11:28:29] PWD
[11:28:29] 257 "/" is current directory.
[11:28:29] CWD /web/project/CBAvondale
[11:28:29] 250 CWD command successful.
[11:28:29] PWD
[11:28:29] 257 "/web/project/CBAvondale" is current directory.
[11:28:29] TYPE A
[11:28:29] 200 Type set to A.
[11:28:29] PORT 192,168,0,109,18,187
[11:28:29] 200 PORT command successful.
[11:28:29] LIST -a
[11:28:29] 150 Opening ASCII mode data connection for file list.
[11:28:29] 86 bytes transferred. (Unknown/s) (0 ms)
[11:28:29] 226 Transfer complete.
[11:28:32] CWD /web
[11:28:32] 250 CWD command successful.
[11:28:32] PWD
[11:28:32] 257 "/web" is current directory.
[11:28:32] PORT 192,168,0,109,18,190
[11:28:32] 200 PORT command successful.
[11:28:32] LIST -a
[11:28:32] 150 Opening ASCII mode data connection for file list.
[11:28:32] 1006 bytes transferred. (Unknown/s) (0 ms)
[11:28:32] 226 Transfer complete.
[11:28:35] CWD /web/project
[11:28:35] 250 CWD command successful.
[11:28:35] PWD
[11:28:35] 257 "/web/project" is current directory.
[11:28:35] PORT 192,168,0,109,18,197
[11:28:35] 200 PORT command successful.
[11:28:35] LIST -a
[11:28:35] 150 Opening ASCII mode data connection for file list.
[11:28:35] 950 bytes transferred. (61.8 KB/s) (15 ms)
[11:28:35] 226 Transfer complete.
[11:28:39] TYPE I
[11:28:39] 200 Type set to I.
[11:28:39] SIZE AvondaleBidSet.pdf
[11:28:39] 550 AvondaleBidSet.pdf: not a plain file.
[11:28:39] File exist check failed. File not found or permission denied.
[11:28:39] MDTM AvondaleBidSet.pdf
[11:28:39] 550 AvondaleBidSet.pdf: No such file or directory.
[11:28:39] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[11:29:09] NOOP
[11:29:09] 200 NOOP command successful.
[11:29:32] SIZE CB_AvondaleBidSet.pdf
[11:29:32] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:29:32] File exist check failed. File not found or permission denied.
[11:29:32] MDTM CB_AvondaleBidSet.pdf
[11:29:32] 550 CB_AvondaleBidSet.pdf: No such file or directory.
[11:29:32] The operation has been added to the Transfer Queue. Start the Transfer Queue to process it.
[11:30:02] NOOP
[11:30:02] 200 NOOP command successful.
[11:30:32] NOOP
[11:30:32] 200 NOOP command successful.
[11:31:02] NOOP
[11:31:02] 200 NOOP command successful.
[11:31:32] NOOP
[11:31:32] 200 NOOP command successful.
[11:32:02] NOOP
[11:32:02] 200 NOOP command successful.
[11:32:06] SIZE CB_AvondaleBidSet.pdf
[11:32:06] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:32:06] File exist check failed. File not found or permission denied.
[11:32:36] NOOP
[11:32:36] 200 NOOP command successful.
[11:33:06] NOOP
[11:33:06] 200 NOOP command successful.
[11:33:36] NOOP
[11:33:36] 200 NOOP command successful.
[11:34:06] NOOP
[11:34:06] 200 NOOP command successful.
[11:34:36] NOOP
[11:34:36] 200 NOOP command successful.
[11:35:04] SIZE CB_AvondaleBidSet.pdf
[11:35:04] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:35:04] File exist check failed. File not found or permission denied.
[11:35:34] NOOP
[11:35:34] 200 NOOP command successful.
[11:36:04] NOOP
[11:36:04] 200 NOOP command successful.
[11:36:34] NOOP
[11:36:34] 200 NOOP command successful.
[11:37:04] NOOP
[11:37:04] 200 NOOP command successful.
[11:37:34] NOOP
[11:37:34] 200 NOOP command successful.
[11:38:04] NOOP
[11:38:04] 200 NOOP command successful.
[11:38:34] NOOP
[11:38:34] 200 NOOP command successful.
[11:39:04] NOOP
[11:39:04] 200 NOOP command successful.
[11:39:34] NOOP
[11:39:34] 200 NOOP command successful.
[11:40:04] NOOP
[11:40:04] 200 NOOP command successful.
[11:40:30] SIZE CB_AvondaleBidSet.pdf
[11:40:30] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:40:31] File exist check failed. File not found or permission denied.
[11:41:01] NOOP
[11:41:01] 200 NOOP command successful.
[11:41:31] NOOP
[11:41:31] 200 NOOP command successful.
[11:42:01] NOOP
[11:42:01] 200 NOOP command successful.
[11:42:31] NOOP
[11:42:31] 200 NOOP command successful.
[11:43:01] NOOP
[11:43:01] 200 NOOP command successful.
[11:43:31] NOOP
[11:43:31] 200 NOOP command successful.
[11:43:55] SIZE CB_AvondaleBidSet.pdf
[11:43:55] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:43:55] File exist check failed. File not found or permission denied.
[11:44:25] NOOP
[11:44:25] 200 NOOP command successful.
[11:44:55] NOOP
[11:44:55] 200 NOOP command successful.
[11:45:25] NOOP
[11:45:25] 200 NOOP command successful.
[11:45:56] NOOP
[11:45:56] 200 NOOP command successful.
[11:46:26] NOOP
[11:46:26] 200 NOOP command successful.
[11:47:00] CWD /web/project/CBAvondale
[11:47:00] 250 CWD command successful.
[11:47:00] PWD
[11:47:00] 257 "/web/project/CBAvondale" is current directory.
[11:47:00] SIZE CB_AvondaleBidSet.pdf
[11:47:00] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:47:00] File exist check failed. File not found or permission denied.
[11:47:00] MDTM CB_AvondaleBidSet.pdf
[11:47:00] 550 CB_AvondaleBidSet.pdf: No such file or directory.
[11:47:00] The operation has been added to the Transfer Queue. Start the Transfer Queue to process it.
[11:47:30] NOOP
[11:47:30] 200 NOOP command successful.
[11:48:00] NOOP
[11:48:00] 200 NOOP command successful.
[11:48:15] SIZE CB_AvondaleBidSet.pdf
[11:48:15] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:48:15] File exist check failed. File not found or permission denied.
[11:48:45] NOOP
[11:48:45] 200 NOOP command successful.
[11:49:15] NOOP
[11:49:15] 200 NOOP command successful.
[11:49:45] NOOP
[11:49:45] 200 NOOP command successful.
[11:50:15] NOOP
[11:50:15] 200 NOOP command successful.
[11:50:45] NOOP
[11:50:45] 200 NOOP command successful.
[11:51:15] NOOP
[11:51:15] 200 NOOP command successful.
[11:51:16] SIZE CB_AvondaleBidSet.pdf
[11:51:16] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:51:16] File exist check failed. File not found or permission denied.
[11:51:46] NOOP
[11:51:46] 200 NOOP command successful.
[11:52:16] NOOP
[11:52:16] 200 NOOP command successful.
[11:52:46] NOOP
[11:52:46] 200 NOOP command successful.
[11:53:16] NOOP
[11:53:16] 200 NOOP command successful.
[11:53:46] NOOP
[11:53:46] 200 NOOP command successful.
[11:54:16] NOOP
[11:54:16] 200 NOOP command successful.
[11:54:19] SIZE CB_AvondaleBidSet.pdf
[11:54:19] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:54:19] File exist check failed. File not found or permission denied.
[11:54:49] NOOP
[11:54:49] 200 NOOP command successful.
[11:55:19] NOOP
[11:55:19] 200 NOOP command successful.
[11:55:49] NOOP
[11:55:49] 200 NOOP command successful.
[11:56:19] NOOP
[11:56:19] 200 NOOP command successful.
[11:56:49] NOOP
[11:56:49] 200 NOOP command successful.
[11:57:19] NOOP
[11:57:19] 200 NOOP command successful.
[11:57:27] SIZE CB_AvondaleBidSet.pdf
[11:57:27] 550 CB_AvondaleBidSet.pdf: not a plain file.
[11:57:27] File exist check failed. File not found or permission denied.
[11:57:57] NOOP
[11:57:57] 200 NOOP command successful.

This is the log from the browser and yes you can ignore this not a plain file message.

So why won't the transfer happen?

The transfer queue is not started. Press the little blue play button in the bottom window (transfer queue).

The Transfer Queue is started and 'Pre-Transfer' flashes in the Status column for approx. 5 mins. with out the transfer ever initiating. After the 5 mins, the:

"Not a plain file. File exist check failed. File not found or permission denied." error is displayed and the transfer ststus shifts to retry in a min.

Double click the file in the transfer queue. A log window opens. Post the log from there.