502 Size, 502 MDTM, 502 STAT error

troedl

2010-08-20 18:21:36

We are successfully connecting to an FTP server and all looks good.

When we attempt to upload a file, we get the following 3 messages:

502 SIZE command not implemented for your profile.
502 MDTM command not implemented for your profile.
502 STAT command not implemented for your profile.

Any help would be appreciated.

2010-08-20 20:15:01

Could you please post the complete log?

Thanks
Mat

troedl

2010-08-20 20:35:14

Pertinent parts of the log file listed below.

SmartFTP v4.0.1133.0

[15:31:59] TYPE I
[15:31:59] 200 Type set to IMAGE/BINARY.
[15:31:59] REST 0
[15:31:59] 502 REST command not implemented for your profile.
[15:31:59] PWD
[15:31:59] 257 "DATATRAN/AGENCY/78/" is the current directory.
[15:32:05] CWD /DATATRAN/AGENCY/78
[15:32:05] 250 DATATRAN/AGENCY/78/ is now the current directory.
[15:32:05] PWD
[15:32:05] 257 "DATATRAN/AGENCY/78/" is the current directory.
[15:32:05] SIZE PROUnstl.exe
[15:32:06] 502 SIZE command not implemented for your profile.
[15:32:06] SIZE not supported.
[15:32:06] MDTM PROUnstl.exe
[15:32:06] 502 MDTM command not implemented for your profile.
[15:32:06] STAT PROUnstl.exe
[15:32:06] 502 STAT command not implemented for your profile.
[15:32:06] CWD /DATATRAN/AGENCY/78/PROUnstl.exe
[15:32:06] 250 DATATRAN/AGENCY/78/ is now the current directory.
[15:32:06] PWD
[15:32:06] 257 "DATATRAN/AGENCY/78/" is the current directory.
[15:32:08] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[15:32:11] CWD /DATATRAN/AGENCY/78
[15:32:11] 250 DATATRAN/AGENCY/78/ is now the current directory.
[15:32:11] PWD
[15:32:11] 257 "DATATRAN/AGENCY/78/" is the current directory.
[15:32:11] SIZE PROUnstl (2).exe
[15:32:11] 502 SIZE command not implemented for your profile.
[15:32:11] SIZE not supported.
[15:32:11] MDTM PROUnstl (2).exe
[15:32:11] 502 MDTM command not implemented for your profile.

2010-08-21 11:07:14

And what do you see in the transfer queue window? Double click the file in the transfer queue window to get the transfer log.

troedl

2010-08-26 14:39:02

We can close this issue at this time. The problem was that the ftp server was not allowing for the size, statistics and data transfer information to be pulled from the ftp server.

We turned off those request on the Smartftp client (Properties -> FTP -> Transfer -> Directory Listing Options -> Use Default Settings.

And the error messages are no longer given

Thanks for the help