jeremy@icohere.com
I am connecting to our hosted FTPS server using FTPS (implicit) through a router/firewall at my end and through a hardware firewall at our hosting service. The hosting service has opened ports 990 and 989 for control and data connections respectively. SmartFTP makes the control connection w/o a problem but then attempts to open the data connection on a port in the 50K range rather than 989 (59839 in the example below). I've tried change to active mode and various connection settings but SmartFTP won't use 989 for the data connection. How can I configure SmartFTP to just use 989 for data? I'm using version 4.0.1082.0 on Windows 7, 64-bit. A sample log is included below.
[18:18:26] SmartFTP v4.0.1082.0
[18:18:26] Resolving host name "icweb1.icohere.com"
[18:18:26] Connecting to 64.225.158.123 Port: 990
[18:18:26] Connected to icweb1.icohere.com.
[18:18:26] Connected. Exchanging encryption keys...
[18:18:26] Key Exchange: 2048 bit RSA
[18:18:26] Session Cipher: 128 bit AES
[18:18:26] TLS 1.0 encrypted session established.
[18:18:26] 220 Microsoft FTP Service
[18:18:26] USER jeremy
[18:18:26] 331 Password required for jeremy.
[18:18:26] PASS (hidden)
[18:18:27] 230 User logged in.
[18:18:27] SYST
[18:18:27] 215 Windows_NT
[18:18:27] Detected Server Type: Windows NT
[18:18:27] RTT: 80.410 ms
[18:18:27] FEAT
[18:18:27] 211-Extended features supported:
[18:18:27] LANG EN*
[18:18:27] UTF8
[18:18:27] AUTH TLS;TLS-C;SSL;TLS-P;
[18:18:27] PBSZ
[18:18:27] PROT C;P;
[18:18:27] CCC
[18:18:27] HOST
[18:18:27] SIZE
[18:18:27] MDTM
[18:18:27] REST STREAM
[18:18:27] 211 END
[18:18:27] OPTS UTF8 ON
[18:18:27] 200 OPTS UTF8 command successful - UTF8 encoding now ON.
[18:18:27] PWD
[18:18:27] 257 "/" is current directory.
[18:18:27] TYPE A
[18:18:27] 200 Type set to A.
[18:18:27] PBSZ 0
[18:18:27] 200 PBSZ command successful.
[18:18:27] PROT P
[18:18:27] 200 PROT command successful.
[18:18:27] PASV
[18:18:27] 227 Entering Passive Mode (64,225,158,123,233,191).
[18:18:27] Opening data connection to 64.225.158.123 Port: 59839
[18:18:27] LIST -aL
[18:18:27] 150 Opening ASCII mode data connection.
[18:18:48] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[18:18:26] SmartFTP v4.0.1082.0
[18:18:26] Resolving host name "icweb1.icohere.com"
[18:18:26] Connecting to 64.225.158.123 Port: 990
[18:18:26] Connected to icweb1.icohere.com.
[18:18:26] Connected. Exchanging encryption keys...
[18:18:26] Key Exchange: 2048 bit RSA
[18:18:26] Session Cipher: 128 bit AES
[18:18:26] TLS 1.0 encrypted session established.
[18:18:26] 220 Microsoft FTP Service
[18:18:26] USER jeremy
[18:18:26] 331 Password required for jeremy.
[18:18:26] PASS (hidden)
[18:18:27] 230 User logged in.
[18:18:27] SYST
[18:18:27] 215 Windows_NT
[18:18:27] Detected Server Type: Windows NT
[18:18:27] RTT: 80.410 ms
[18:18:27] FEAT
[18:18:27] 211-Extended features supported:
[18:18:27] LANG EN*
[18:18:27] UTF8
[18:18:27] AUTH TLS;TLS-C;SSL;TLS-P;
[18:18:27] PBSZ
[18:18:27] PROT C;P;
[18:18:27] CCC
[18:18:27] HOST
[18:18:27] SIZE
[18:18:27] MDTM
[18:18:27] REST STREAM
[18:18:27] 211 END
[18:18:27] OPTS UTF8 ON
[18:18:27] 200 OPTS UTF8 command successful - UTF8 encoding now ON.
[18:18:27] PWD
[18:18:27] 257 "/" is current directory.
[18:18:27] TYPE A
[18:18:27] 200 Type set to A.
[18:18:27] PBSZ 0
[18:18:27] 200 PBSZ command successful.
[18:18:27] PROT P
[18:18:27] 200 PROT command successful.
[18:18:27] PASV
[18:18:27] 227 Entering Passive Mode (64,225,158,123,233,191).
[18:18:27] Opening data connection to 64.225.158.123 Port: 59839
[18:18:27] LIST -aL
[18:18:27] 150 Opening ASCII mode data connection.
[18:18:48] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.