Unable to Connect to Smartclient

I have not been able to connect with Smartclient. I have put in my domain name, host hame and the host IP address and I have had no success connecting. I am a novice and I am not completely sure of the difference between a
Host or Domain. I have followed the tutorial many times, what's happening?

Post the complete log from the remote browser.


I have not been able to connect with Smartclient. I have put in my domain name, host hame and the host IP address and I have had no success connecting. I am a novice and I am not completely sure of the difference between a
Host or Domain. I have followed the tutorial many times, what's happening?

[11:31:56] Resolving host name "64.50.163.59"
[11:31:56] Connecting to 64.50.163.59 Port: 21
[11:31:56] Connected to 64.50.163.59.
[11:32:56] Timeout (60s).
[11:32:56] Active Help: https://www.smartftp.com/support/kb/74
[11:32:56] Client closed the connection.
[11:32:56] Connect failed. Waiting to retry (30s)...

I finally got it. I visited my Hosts site and read my account instructions I used my FTP host address: mu.lunariffic.com to log onto smartclient and it loaded.

Thank you

There is no FTP server running at this IP address (or it is temporary down):
C:\Users\mb>ftp 64.50.163.59
Connected to 64.50.163.59.
Connection closed by remote host.

C:\Users\mb>

Please contact your web hosting provider for the correct host name.

Regards,
Mat