windows live ID internet connection error vista

I can't access smart ftp as I get this popup error message. I did a search which told me to uninstall all windows live stuff, so i did and rebooted, but no change with the error.

I have been using smart ftp for over a year now with no problems until now.

am using norton 360 and I've allowed smart ftp on there with no change in results.

how do i fix this issue?


thank you for the response. I had just uninstalled and reinstalled and everything is working correctly now.

thanks again