Can't Download FOLDERS! Only files.

I Can't Download FOLDERS! Only files. It just hangs ZZzz when I drag a folder to the transfer que. I have the newest version of Smartftp. Yes I'm clicking the play button. I'm running Vista Ultimate 64-bit. Never had this trouble with WinXP so my best guess is the issue is OS related.

LOG:

[21:03:56] TYPE A
[21:03:57] 200 Type set to A.
[21:03:57] MODE Z
[21:03:57] 200 MODE Z ok.
[21:03:57] PASV
[21:03:57] 227 Entering Passive Mode (000000000000000)
[21:03:57] Opening data connection to 000000000000000 Port: 1659
[21:03:57] MLSD
[21:03:57] 150 Opening BINARY mode data connection for MLSD.
[21:03:57] 645 bytes transferred. (5.77 KB/s) (109 ms)
[21:03:57] 226 Transfer complete.
[21:03:57] Transfer failed.

Please post the system information from the menu: Help->About "System Information"
Thanks
Mat

I am also getting this problem with Windows XP. Here is my system information:

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 3005 MHz
Total Memory : 2047 MB
Free Memory : 2047 MB

+- SmartFTP ---------------------------
Version : 3.0.1031.0
Time Stamp : 2009-06-16 20:07:24
Platform : x86
Id : 400071514
Days in use : 758

+- Application DLL --------------------
sfFTPLib.dll : 1.5.18.3
sfFavorites.dll : 1.0.27.0
sfFavoritesShellExtension.dll : 2.0.5.0
sfTransferQueue.dll : 1.0.24.0
sfFTPShellExtension.dll : 1.0.22.0
SmartFTPPS.dll : 3.0.1031.0

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 8.0.6001.18702

+- Winsock ----------------------------
Winsock : 2.2

+- System -----------------------------
Microsoft Windows Vista Ultimate Edition
Service Pack 1 (Build 6001)

CPU Speed : 2600 MHz
Total Memory : 7934 MB
Free Memory : 6333 MB

+- SmartFTP ---------------------------
Version : 3.0.1031.0
Time Stamp : 2009-06-16 20:07:24
Platform : x64
Unlicensed
Days in use : 0

+- Application DLL --------------------
sfFTPLib.dll : 1.5.18.3
sfFavorites.dll : 1.0.27.0
sfFavoritesShellExtension.dll : 2.0.5.0
sfTransferQueue.dll : 1.0.24.0
sfFTPShellExtension.dll : 1.0.22.0
SmartFTPPS.dll : 3.0.1031.0

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 7.0.6001.18000

+- Winsock ----------------------------
Winsock : 2.2

Thanks. Does it happen with every folder? Did you try to download a folder from our server ftp.smartftp.com?

Thanks. Does it happen with every folder? Did you try to download a folder from our server ftp.smartftp.com?

Yes i's every folder. Even from your site. Files d/l flawlessly but it's a pain creating folders to d/l muttiple files into all the time. There must be some simple solution.

Bug confirmed. Please give me 1 hour for the fix.

Regards,
Mat

Hello ..

You are welcome. Please contact us at sales@smartftp.com regarding the trial period extension.

Thanks
Mat