Can't correct

The connection info are ok because with another FTP client like IE works fine and can connect without problem.
I put the info correctly and in the console log I only see that:

[09:03:41] SmartFTP v3.0.1016.19
[09:03:42] Connect failed. Waiting to retry (30s)...
[09:04:12] Connection attempt 2...
[09:04:12] Connect failed. Waiting to retry (30s)...
[09:04:42] Connection attempt 3...