Ok here is a log of wat it comes up with when i try to connect
[13:20:34] SmartFTP v3.0.1020.2
[13:20:34] Resolving host name "122.100.2.251"
[13:20:34] Connecting to 122.100.2.251 Port: 21
[13:20:34] Connected to 122.100.2.251.
[13:20:34] 220---------- Welcome to Pure-FTPd ----------
[13:20:34] 220-You are user number 1 of 50 allowed.
[13:20:34] 220-Local time is now 13:15. Server port: 21.
[13:20:34] 220-This is a private system - No anonymous login
[13:20:34] 220-IPv6 connections are also welcome on this server.
[13:20:34] 220 You will be disconnected after 15 minutes of inactivity.
[13:20:34] USER jedimoonyftp
[13:20:34] 331 User jedimoonyftp OK. Password required
[13:20:34] PASS (hidden)
[13:20:35] 530 Authentication failed, sorry
[13:20:35] Active Help:
https://www.smartftp.com/support/kb/51
[13:20:35] QUIT
[13:20:39] 221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
[13:20:39] 221 Logout.
[13:20:39] Server closed connection
[13:20:39] Connect failed. Waiting to retry (30s)...
Here is the log of my friend connecting to the same ftp
[20:13:30] SmartFTP v3.0.1016.9
[20:13:35] Resolving host name "122.100.2.251"
[20:13:35] Connecting to 122.100.2.251 Port: 21
[20:13:35] Connected to 122.100.2.251.
[20:13:35] 220---------- Welcome to Pure-FTPd ----------
[20:13:35] 220-You are user number 2 of 50 allowed.
[20:13:35] 220-Local time is now 22:09. Server port: 21.
[20:13:35] 220-This is a private system - No anonymous login
[20:13:35] 220-IPv6 connections are also welcome on this server.
[20:13:35] 220 You will be disconnected after 15 minutes of inactivity.
[20:13:35] USER jedimoonyftp
[20:13:36] 331 User jedimoonyftp OK. Password required
[20:13:36] PASS (hidden)
[20:13:36] 230-Your bandwidth usage is restricted
[20:13:36] 230-User jedimoonyftp has group access to: 500
[20:13:36] 230-OK. Current directory is /
[20:13:36] 230 64019 Kbytes used (0%) - authorized: 9765625 Kb
There is a link to a screenshot