Not sucessfully downloading and moving on to next file

i download files from my server by dragging them from the remote ftp browser and drag the folder/file into the Transfer Queue. as it downloads the file, and finishes completely downloading the file, it starts to idol for a while and then restarts downloading the file all over. it happens on multiple files.

I've used SFTP and have had this problem many times before however it somehow always finds itself fixig the problem after 2hours.

this time it is not fixed and causing the error.

im running 2 computers on in 32 bit vista home premium, the other is 64 bit vista home premium.

was this adequate information to help solve this issue?

Please post the log from the remote browser and from the transfer queue item that is stuck in the transfer queue.

Small files (~35mb from what I've observed) seem to work just fine. However the larger files (~300mb and above) keep timing out as they are done uploading and then restart.

EDIT: I've Reinstalled the program and will report on its behavior.

Please post the log from the remote browser and from the transfer queue item that is stuck in the transfer queue.

Please post the log from the remote browser and from the transfer queue item that is stuck in the transfer queue.


The problem was fixed by reinstaling the latest version. You may delete this post if you feel it is no longer vital to the forums help

I am having this issue also, using SFTP x64 v3.0.1016.13 with default configuration
Attempting to upload a compressed file, SFTP appears to complete the upload but then attempts to upload again and again going into a never ending cycle.
seems to only occur with compressed files, other file types transfer without any issue

I cannot recall this happening in v2.x

Here are the logs (remote browser and the transfer queue item) before aborting the transfer:


[15:46:00] Resolving host name "ftp.XXXXXXXXXXXXXXX.com.au"
[15:46:00] Connecting to XXX.XXX.XXX.101 Port: 21
[15:46:00] Connected to ftp.XXXXXXXXXXXXXXX.com.au.
[15:46:00] 220---------- Welcome to Pure-FTPd [TLS] ----------
[15:46:00] 220-You are user number 1 of 50 allowed.
[15:46:00] 220-Local time is now 15:45. Server port: 21.
[15:46:00] 220-IPv6 connections are also welcome on this server.
[15:46:00] 220 You will be disconnected after 15 minutes of inactivity.
[15:46:00] USER XXXXXXXX
[15:46:00] 331 User XXXXXXXX OK. Password required
[15:46:00] PASS (hidden)
[15:46:00] 230-User XXXXXXXX has group access to: XXXXXXXX
[15:46:00] 230 OK. Current restricted directory is /
[15:46:00] SYST
[15:46:00] 215 UNIX Type: L8
[15:46:00] Detected Server Type: UNIX
[15:46:00] FEAT
[15:46:00] 211-Extensions supported:
[15:46:00] EPRT
[15:46:00] IDLE
[15:46:00] MDTM
[15:46:00] SIZE
[15:46:00] REST STREAM
[15:46:00] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[15:46:00] MLSD
[15:46:00] ESTP
[15:46:00] PASV
[15:46:00] EPSV
[15:46:00] SPSV
[15:46:00] ESTA
[15:46:00] AUTH TLS
[15:46:00] PBSZ
[15:46:00] PROT
[15:46:00] 211 End.
[15:46:00] Detected Server Software: PureFTPd
[15:46:00] PWD
[15:46:00] 257 "/" is your current location
[15:46:00] CWD /public_html
[15:46:00] 250 OK. Current directory is /public_html
[15:46:00] PWD
[15:46:00] 257 "/public_html" is your current location
[15:46:00] MLST english.tar.gz
[15:46:00] 550 Can't check for file existence
[15:46:00] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[15:46:30] NOOP
[15:46:31] 200 Zzz...
[15:47:01] NOOP
[15:47:02] 200 Zzz...
[15:47:32] NOOP
[15:47:33] 200 Zzz...
[15:48:03] NOOP
[15:48:04] 200 Zzz...
[15:48:34] NOOP
[15:48:35] 200 Zzz...
[15:49:05] NOOP
[15:49:06] 200 Zzz...
[15:49:36] NOOP
[15:49:37] 200 Zzz...
[15:50:07] NOOP
[15:50:07] 200 Zzz...
[15:50:37] NOOP
[15:50:37] 200 Zzz...
[15:50:39] MLST english.tar.gz
[15:50:39] 250-Begin
[15:50:39] type=file;size=1662938;modify=20080601054941;UNIX.mode=0644;UNIX.uid=32019;UNIX.
gid=32021;unique=902gad59f7; english.tar.gz
[15:50:39] 250 End.
[15:51:09] NOOP
[15:51:10] 200 Zzz...
[15:51:40] NOOP
[15:51:41] 200 Zzz...
[15:52:11] NOOP
[15:52:12] 200 Zzz...
[15:52:42] NOOP
[15:52:43] 200 Zzz...
[15:53:13] NOOP
[15:53:14] 200 Zzz...
[15:53:44] NOOP
[15:53:45] 200 Zzz...
[15:54:15] NOOP
[15:54:15] 200 Zzz...
[15:54:42] MLST english.tar.gz
[15:54:42] 250-Begin
[15:54:42] type=file;size=1662938;modify=20080601055344;UNIX.mode=0644;UNIX.uid=32019;UNIX.
gid=32021;unique=902gad59f7; english.tar.gz
[15:54:42] 250 End.
[15:55:12] NOOP
[15:55:12] 200 Zzz...
[15:55:42] NOOP
[15:55:43] 200 Zzz...
[15:56:13] NOOP
[15:56:14] 200 Zzz...
[15:56:44] NOOP
[15:56:45] 200 Zzz...
[15:57:15] NOOP
[15:57:17] 200 Zzz...
[15:57:47] NOOP
[15:57:47] 200 Zzz...
[15:58:17] NOOP
[15:58:17] 200 Zzz...
[15:58:34] MLST english.tar.gz
[15:58:34] 250-Begin
[15:58:34] type=file;size=1662938;modify=20080601055736;UNIX.mode=0644;UNIX.uid=32019;UNIX.
gid=32021;unique=902gad59f7; english.tar.gz
[15:58:34] 250 End.
[15:59:04] NOOP
[15:59:05] 200 Zzz...
[15:59:35] NOOP
[15:59:35] 200 Zzz...
[16:00:05] NOOP
[16:00:06] 200 Zzz...
[16:00:36] NOOP
[16:00:37] 200 Zzz...
[16:01:07] NOOP
[16:01:08] 200 Zzz...
[16:01:38] NOOP
[16:01:39] 200 Zzz...
[16:02:09] NOOP
[16:02:09] 200 Zzz...
[16:02:40] NOOP
[16:02:40] 200 Zzz...
[16:02:54] MLST english.tar.gz
[16:02:54] 250-Begin
[16:02:54] type=file;size=1662938;modify=20080601060155;UNIX.mode=0644;UNIX.uid=32019;UNIX.
gid=32021;unique=902gad59f7; english.tar.gz
[16:02:54] 250 End.
[16:03:24] NOOP
[16:03:24] 200 Zzz...


[15:46:31] Resolving host name "ftp.XXXXXXXXXXXXXXX.com.au"
[15:46:31] Connecting to XXX.XXX.XXX.101 Port: 21
[15:46:31] Connected to ftp.XXXXXXXXXXXXXXX.com.au.
[15:46:31] 220---------- Welcome to Pure-FTPd [TLS] ----------
[15:46:31] 220-You are user number 2 of 50 allowed.
[15:46:31] 220-Local time is now 15:46. Server port: 21.
[15:46:31] 220-IPv6 connections are also welcome on this server.
[15:46:31] 220 You will be disconnected after 15 minutes of inactivity.
[15:46:31] USER XXXXXXXX
[15:46:31] 331 User XXXXXXXX OK. Password required
[15:46:31] PASS (hidden)
[15:46:31] 230-User XXXXXXXX has group access to: XXXXXXXX
[15:46:31] 230 OK. Current restricted directory is /
[15:46:31] SYST
[15:46:31] 215 UNIX Type: L8
[15:46:31] Detected Server Type: UNIX
[15:46:31] FEAT
[15:46:31] 211-Extensions supported:
[15:46:31] EPRT
[15:46:31] IDLE
[15:46:31] MDTM
[15:46:31] SIZE
[15:46:31] REST STREAM
[15:46:31] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[15:46:31] MLSD
[15:46:31] ESTP
[15:46:31] PASV
[15:46:31] EPSV
[15:46:31] SPSV
[15:46:31] ESTA
[15:46:31] AUTH TLS
[15:46:31] PBSZ
[15:46:31] PROT
[15:46:31] 211 End.
[15:46:31] Detected Server Software: PureFTPd
[15:46:31] PWD
[15:46:31] 257 "/" is your current location
[15:46:31] CWD /public_html
[15:46:31] 250 OK. Current directory is /public_html
[15:46:31] PWD
[15:46:31] 257 "/public_html" is your current location
[15:46:31] Remote file exist check: "english.tar.gz".
[15:46:31] MLST english.tar.gz
[15:46:31] 550 Can't check for file existence
[15:46:31] TYPE I
[15:46:31] 200 TYPE is now 8-bit binary
[15:46:31] PASV
[15:46:31] 227 Entering Passive Mode (XXX,XXX,XXX,101,102,56)
[15:46:31] Opening data connection to XXX.XXX.XXX.101 Port: 26168
[15:46:31] STOR english.tar.gz
[15:46:31] 150 Accepted data connection
[15:49:39] 1662938 bytes transferred. (8.64 KB/s) (00:03:07)
[15:50:39] Timeout (60s).
[15:50:39] Active Help: https://www.smartftp.com/support/kb/74
[15:50:39] Client closed the connection.
[15:50:39] Transfer failed.
[15:50:39] Resolving host name "ftp.XXXXXXXXXXXXXXX.com.au"
[15:50:39] Connecting to XXX.XXX.XXX.101 Port: 21
[15:50:39] Connected to ftp.XXXXXXXXXXXXXXX.com.au.
[15:50:39] 220---------- Welcome to Pure-FTPd [TLS] ----------
[15:50:39] 220-You are user number 2 of 50 allowed.
[15:50:39] 220-Local time is now 15:50. Server port: 21.
[15:50:39] 220-IPv6 connections are also welcome on this server.
[15:50:39] 220 You will be disconnected after 15 minutes of inactivity.
[15:50:39] USER XXXXXXXX
[15:50:39] 331 User XXXXXXXX OK. Password required
[15:50:39] PASS (hidden)
[15:50:39] 230-User XXXXXXXX has group access to: XXXXXXXX
[15:50:39] 230 OK. Current restricted directory is /
[15:50:39] SYST
[15:50:39] 215 UNIX Type: L8
[15:50:39] Detected Server Type: UNIX
[15:50:39] FEAT
[15:50:39] 211-Extensions supported:
[15:50:39] EPRT
[15:50:39] IDLE
[15:50:39] MDTM
[15:50:39] SIZE
[15:50:39] REST STREAM
[15:50:39] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[15:50:39] MLSD
[15:50:39] ESTP
[15:50:39] PASV
[15:50:39] EPSV
[15:50:39] SPSV
[15:50:39] ESTA
[15:50:39] AUTH TLS
[15:50:39] PBSZ
[15:50:39] PROT
[15:50:39] 211 End.
[15:50:39] Detected Server Software: PureFTPd
[15:50:39] PWD
[15:50:39] 257 "/" is your current location
[15:50:39] CWD /public_html
[15:50:39] 250 OK. Current directory is /public_html
[15:50:39] PWD
[15:50:39] 257 "/public_html" is your current location
[15:50:39] Remote file exist check: "english.tar.gz".
[15:50:39] MLST english.tar.gz
[15:50:39] 250-Begin
[15:50:39] type=file;size=1662938;modify=20080601054941;UNIX.mode=0644;UNIX.uid=32019;UNIX.
gid=32021;unique=902gad59f7; english.tar.gz
[15:50:39] 250 End.
[15:50:39] Source File: Size=1662938, SizeUnit=Byte, Time=2007-10-17T02:22:15, TimeFormat=Exact
[15:50:39] Destination File: Size=1662938, SizeUnit=Byte, Time=2008-06-01T05:49:41, TimeFormat=Not Exact
[15:50:39] RecentTime=2008-06-01T05:50:39
[15:50:39] No rule matched. Default Action="Overwrite".
[15:50:39] TYPE I
[15:50:39] 200 TYPE is now 8-bit binary
[15:50:39] PASV
[15:50:40] 227 Entering Passive Mode (XXX,XXX,XXX,101,11,220)
[15:50:40] Opening data connection to XXX.XXX.XXX.101 Port: 3036
[15:50:40] STOR english.tar.gz
[15:50:40] 150 Accepted data connection
[15:53:42] 1662938 bytes transferred. (8.89 KB/s) (00:03:02)
[15:54:42] Timeout (60s).
[15:54:42] Active Help: https://www.smartftp.com/support/kb/74
[15:54:42] Client closed the connection.
[15:54:42] Transfer failed.
[15:54:42] Resolving host name "ftp.XXXXXXXXXXXXXXX.com.au"
[15:54:42] Connecting to XXX.XXX.XXX.101 Port: 21
[15:54:42] Connected to ftp.XXXXXXXXXXXXXXX.com.au.
[15:54:42] 220---------- Welcome to Pure-FTPd [TLS] ----------
[15:54:42] 220-You are user number 2 of 50 allowed.
[15:54:42] 220-Local time is now 15:54. Server port: 21.
[15:54:42] 220-IPv6 connections are also welcome on this server.
[15:54:42] 220 You will be disconnected after 15 minutes of inactivity.
[15:54:42] USER XXXXXXXX
[15:54:42] 331 User XXXXXXXX OK. Password required
[15:54:42] PASS (hidden)
[15:54:42] 230-User XXXXXXXX has group access to: XXXXXXXX
[15:54:42] 230 OK. Current restricted directory is /
[15:54:42] SYST
[15:54:42] 215 UNIX Type: L8
[15:54:42] Detected Server Type: UNIX
[15:54:42] FEAT
[15:54:42] 211-Extensions supported:
[15:54:42] EPRT
[15:54:42] IDLE
[15:54:42] MDTM
[15:54:42] SIZE
[15:54:42] REST STREAM
[15:54:42] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[15:54:42] MLSD
[15:54:42] ESTP
[15:54:42] PASV
[15:54:42] EPSV
[15:54:42] SPSV
[15:54:42] ESTA
[15:54:42] AUTH TLS
[15:54:42] PBSZ
[15:54:42] PROT
[15:54:42] 211 End.
[15:54:42] Detected Server Software: PureFTPd
[15:54:42] PWD
[15:54:42] 257 "/" is your current location
[15:54:42] CWD /public_html
[15:54:42] 250 OK. Current directory is /public_html
[15:54:42] PWD
[15:54:42] 257 "/public_html" is your current location
[15:54:42] Remote file exist check: "english.tar.gz".
[15:54:42] MLST english.tar.gz
[15:54:42] 250-Begin
[15:54:42] type=file;size=1662938;modify=20080601055344;UNIX.mode=0644;UNIX.uid=32019;UNIX.
gid=32021;unique=902gad59f7; english.tar.gz
[15:54:42] 250 End.
[15:54:42] Source File: Size=1662938, SizeUnit=Byte, Time=2007-10-17T02:22:15, TimeFormat=Exact
[15:54:42] Destination File: Size=1662938, SizeUnit=Byte, Time=2008-06-01T05:53:44, TimeFormat=Not Exact
[15:54:42] RecentTime=2008-06-01T05:54:42
[15:54:42] No rule matched. Default Action="Overwrite".
[15:54:42] TYPE I
[15:54:42] 200 TYPE is now 8-bit binary
[15:54:42] PASV
[15:54:42] 227 Entering Passive Mode (XXX,XXX,XXX,101,118,209)
[15:54:42] Opening data connection to XXX.XXX.XXX.101 Port: 30417
[15:54:42] STOR english.tar.gz
[15:54:42] 150 Accepted data connection
[15:57:34] 1662938 bytes transferred. (9.44 KB/s) (00:02:52)
[15:58:34] Timeout (60s).
[15:58:34] Active Help: https://www.smartftp.com/support/kb/74
[15:58:34] Client closed the connection.
[15:58:34] Transfer failed.
[15:58:34] Resolving host name "ftp.XXXXXXXXXXXXXXX.com.au"
[15:58:34] Connecting to XXX.XXX.XXX.101 Port: 21
[15:58:34] Connected to ftp.XXXXXXXXXXXXXXX.com.au.
[15:58:34] 220---------- Welcome to Pure-FTPd [TLS] ----------
[15:58:34] 220-You are user number 2 of 50 allowed.
[15:58:34] 220-Local time is now 15:58. Server port: 21.
[15:58:34] 220-IPv6 connections are also welcome on this server.
[15:58:34] 220 You will be disconnected after 15 minutes of inactivity.
[15:58:34] USER XXXXXXXX
[15:58:34] 331 User XXXXXXXX OK. Password required
[15:58:34] PASS (hidden)
[15:58:34] 230-User XXXXXXXX has group access to: XXXXXXXX
[15:58:34] 230 OK. Current restricted directory is /
[15:58:34] SYST
[15:58:34] 215 UNIX Type: L8
[15:58:34] Detected Server Type: UNIX
[15:58:34] FEAT
[15:58:34] 211-Extensions supported:
[15:58:34] EPRT
[15:58:34] IDLE
[15:58:34] MDTM
[15:58:34] SIZE
[15:58:34] REST STREAM
[15:58:34] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[15:58:34] MLSD
[15:58:34] ESTP
[15:58:34] PASV
[15:58:34] EPSV
[15:58:34] SPSV
[15:58:34] ESTA
[15:58:34] AUTH TLS
[15:58:34] PBSZ
[15:58:34] PROT
[15:58:34] 211 End.
[15:58:34] Detected Server Software: PureFTPd
[15:58:34] PWD
[15:58:34] 257 "/" is your current location
[15:58:34] CWD /public_html
[15:58:34] 250 OK. Current directory is /public_html
[15:58:34] PWD
[15:58:34] 257 "/public_html" is your current location
[15:58:34] Remote file exist check: "english.tar.gz".
[15:58:34] MLST english.tar.gz
[15:58:34] 250-Begin
[15:58:34] type=file;size=1662938;modify=20080601055736;UNIX.mode=0644;UNIX.uid=32019;UNIX.
gid=32021;unique=902gad59f7; english.tar.gz
[15:58:34] 250 End.
[15:58:34] Source File: Size=1662938, SizeUnit=Byte, Time=2007-10-17T02:22:15, TimeFormat=Exact
[15:58:34] Destination File: Size=1662938, SizeUnit=Byte, Time=2008-06-01T05:57:36, TimeFormat=Not Exact
[15:58:34] RecentTime=2008-06-01T05:58:34
[15:58:34] No rule matched. Default Action="Overwrite".
[15:58:34] TYPE I
[15:58:34] 200 TYPE is now 8-bit binary
[15:58:34] PASV
[15:58:34] 227 Entering Passive Mode (XXX,XXX,XXX,101,214,195)
[15:58:34] Opening data connection to XXX.XXX.XXX.101 Port: 54979
[15:58:34] STOR english.tar.gz
[15:58:34] 150 Accepted data connection
[16:01:54] 1662938 bytes transferred. (8.14 KB/s) (00:03:19)
[16:02:54] Timeout (60s).
[16:02:54] Active Help: https://www.smartftp.com/support/kb/74
[16:02:54] Client closed the connection.
[16:02:54] Transfer failed.

The problem was fixed by reinstaling the latest version. You may delete this post if you feel it is no longer vital to the forums help

re-installing the latest version did not resolve the transfer issue for me

Uninstalled SFTP(x64) v3.0.1016.13
Installed SFTP(x64) v3.0.1016.14