Unable to connect Smartftp

i have a problem to connect the SmartFtp please tell me what to do?

[09:06:26] SmartFTP v3.0.1012.0
[09:06:28] Resolving host name "164.100.12.12"
[09:06:29] Connecting to 164.100.12.12 Port: 21
[09:06:29] Connected to 164.100.12.12.
[09:06:52] An established connection was aborted by the software in your host machine.
[09:06:52] Server closed connection
[09:06:52] Connect failed. Waiting to retry (20s)...
[09:07:13] Connection attempt 2...
[09:07:13] Resolving host name "164.100.12.12"
[09:07:13] Connecting to 164.100.12.12 Port: 21
[09:07:13] Connected to 164.100.12.12.
[09:07:34] An established connection was aborted by the software in your host machine.
[09:07:34] Server closed connection
[09:07:34] Connect failed. Waiting to retry (20s)...
[09:07:54] Connection attempt 3...
[09:07:54] Resolving host name "164.100.12.12"
[09:07:54] Connecting to 164.100.12.12 Port: 21
[09:07:54] Connected to 164.100.12.12.
[09:08:15] An established connection was aborted by the software in your host machine.
[09:08:15] Server closed connection
[09:08:15] Connect failed. Waiting to retry (20s)...
[09:08:35] Connection attempt 4...
[09:08:35] Resolving host name "164.100.12.12"
[09:08:35] Connecting to 164.100.12.12 Port: 21
[09:08:35] Connected to 164.100.12.12.
[09:08:56] An established connection was aborted by the software in your host machine.
[09:08:56] Connect failed. Waiting to retry (20s)...
[09:08:56] Server closed connection
[09:09:16] Connection attempt 5...
[09:09:16] Resolving host name "164.100.12.12"
[09:09:16] Connecting to 164.100.12.12 Port: 21
[09:09:16] Connected to 164.100.12.12.
[09:09:37] An established connection was aborted by the software in your host machine.
[09:09:37] Server closed connection
[09:09:37] Connect failed. Waiting to retry (20s)...
[09:09:57] Connection attempt 6...
[09:09:57] Resolving host name "164.100.12.12"
[09:09:57] Connecting to 164.100.12.12 Port: 21
[09:09:57] Connected to 164.100.12.12.
[09:10:18] An established connection was aborted by the software in your host machine.
[09:10:18] Connect failed. Waiting to retry (20s)...
[09:10:18] Server closed connection
[09:10:38] Connection attempt 7...
[09:10:38] Resolving host name "164.100.12.12"
[09:10:38] Connecting to 164.100.12.12 Port: 21
[09:10:39] Connected to 164.100.12.12.
[09:10:59] An established connection was aborted by the software in your host machine.
[09:10:59] Server closed connection
[09:10:59] Connect failed. Waiting to retry (20s)...
[09:11:20] Connection attempt 8...
[09:11:20] Resolving host name "164.100.12.12"
[09:11:20] Connecting to 164.100.12.12 Port: 21
[09:11:20] Connected to 164.100.12.12.
[09:11:41] An established connection was aborted by the software in your host machine.
[09:11:41] Server closed connection
[09:11:41] Connect failed. Waiting to retry (20s)...
[09:12:01] Connection attempt 9...
[09:12:01] Resolving host name "164.100.12.12"
[09:12:01] Connecting to 164.100.12.12 Port: 21
[09:12:01] Connected to 164.100.12.12.
[09:12:22] An established connection was aborted by the software in your host machine.
[09:12:22] Server closed connection
[09:12:22] Connect failed. Waiting to retry (20s)...
[09:12:42] Connection attempt 10...
[09:12:42] Resolving host name "164.100.12.12"
[09:12:42] Connecting to 164.100.12.12 Port: 21
[09:12:42] Connected to 164.100.12.12.
[09:13:03] An established connection was aborted by the software in your host machine.
[09:13:03] Server closed connection
[09:13:03] Connect failed. Waiting to retry (20s)...
[09:13:23] Connection attempt 11...
[09:13:23] Resolving host name "164.100.12.12"
[09:13:23] Connecting to 164.100.12.12 Port: 21
[09:13:23] Connected to 164.100.12.12.
[09:13:44] An established connection was aborted by the software in your host machine.
[09:13:44] Server closed connection
[09:24:00] Resolving host name "164.100.12.12"
[09:24:00] Connecting to 164.100.12.12 Port: 21
[09:24:21] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[09:24:21] Client closed the connection.
[09:24:21] Connect failed. Waiting to retry (20s)...
[09:24:42] Connection attempt 2...
[09:24:42] Resolving host name "164.100.12.12"
[09:24:42] Connecting to 164.100.12.12 Port: 21
[09:25:03] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[09:25:03] Client closed the connection.
[09:25:03] Connect failed. Waiting to retry (20s)...
[09:25:23] Connection attempt 3...
[09:25:23] Resolving host name "164.100.12.12"
[09:25:23] Connecting to 164.100.12.12 Port: 21
[09:25:44] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[09:25:44] Client closed the connection.
[09:25:44] Connect failed. Waiting to retry (20s)...
[09:26:04] Connection attempt 4...
[09:26:04] Resolving host name "164.100.12.12"
[09:26:04] Connecting to 164.100.12.12 Port: 21
[09:26:25] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[09:26:25] Client closed the connection.
[09:26:25] Connect failed. Waiting to retry (20s)...
[09:26:46] Connection attempt 5...
[09:26:46] Resolving host name "164.100.12.12"
[09:26:46] Connecting to 164.100.12.12 Port: 21
[09:27:07] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[09:27:07] Client closed the connection.
[09:27:07] Connect failed. Waiting to retry (20s)...
[09:27:27] Connection attempt 6...
[09:27:27] Resolving host name "164.100.12.12"
[09:27:27] Connecting to 164.100.12.12 Port: 21
[09:27:48] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[09:27:48] Client closed the connection.
[09:27:48] Connect failed. Waiting to retry (20s)...
[09:28:10] Connection attempt 7...
[09:28:10] Resolving host name "164.100.12.12"
[09:28:10] Connecting to 164.100.12.12 Port: 21
[09:28:31] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[09:28:31] Client closed the connection.
[09:28:31] Connect failed. Waiting to retry (20s)...
[09:28:51] Connection attempt 8...
[09:28:51] Resolving host name "164.100.12.12"
[09:28:51] Connecting to 164.100.12.12 Port: 21

There is no FTP server running at this ip:
C:\Users\mb>ftp 164.100.12.12
> ftp: connect :Connection timed out
ftp>

Please contact your webhosting provider for the correct ip/hostname.

Regards,
SmartFTP