Programme Problems

This is my first time useing FTP, the download was successful but when i put in the address-username-password of the file i wanted it kept coming up failed! Is there a different version that i can download?


Please post the log of your FTP session.

[19:49:47] SmartFTP v3.0.1011.3
[19:49:48] Resolving host name ""
[19:49:48] Unable to resolve host name.
[19:49:48] Connect failed. Waiting to retry (30s)...

A mate of mine has the same download and he can access the file im trying to no problem

The software firewall or antivirus product on your computer is blocking SmartFTP from resolving the host name. To resolve the problem add SmartFTP to the exceptions in your software firewall settings.