SmartFtp Crashes on Queue Download...

Nightrider

2008-02-22 21:23:48

SmartFtp started crashing today every time I try to do a Queue download from the FTP Server. I tried uninstalling and reinstalling SmartFtp, but that did not correct the problem. I am running the most current version of SmartFTP v2.5.2008. This is the error that I receive each time after I select the local destination folder on my PC:

I'm not sure where to look for this log entry to see if there is anything obvious that I can correct...

2008-02-22 23:14:16

Hello ...

Please post the system information from the menu: Help->About dialog.

Regards,
Mat

Nightrider

2008-02-23 01:04:06

Here you go Mat,

+- System -----------------------------
Microsoft Windows 2000 Professional
Service Pack 4 (Build 2195)

CPU Speed : 2088 MHz
Total Memory : 2047 MB
Free Memory : 1474 MB

+- SmartFTP ---------------------------
Version : 2.5.1008.37
Time Stamp : 2008-02-01 00:10:32
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.12.13
sfFavorites.dll : 1.0.4.37
sfFavoritesShellExtension.dll : 1.0.1.5
sfTransferQueue.dll : 1.0.1.37
SmartHook.dll : 1.0.2.2

+- Language ---------------------------
SmartFTP.exe : 2.5.1008.37

+- Internet Explorer ------------------
Version : 6.0.2800.1106

+- Winsock ----------------------------
Winsock : 2.2

.

2008-02-23 01:19:56

Hello
Please download and install the latest version from:
https://www.smartftp.com/download

Then post the system information again and describe exactly what you are doing.

Regards,
SmartFTP

Nightrider

2008-02-23 02:15:26

Mat, installing this newer version seems to have fixed the problem. The Global Queue download is running as I type. I appreciate your help with this. Thank you...