login - password

Is the login and password the same as i use to get onto the internet?

[17:15:49] SmartFTP v2.5.1008.37
[17:15:49] Resolving host name "www.freewebs.com"
[17:15:49] Connecting to 204.2.183.2 Port: 21
[17:15:50] No connection could be made because the target machine actively refused it.
[17:15:50] Client closed the connection.
[17:15:50] Active Help: https://www.smartftp.com/support/kb/58
[17:15:50] Cannot login waiting to retry (30s)...

ive read through the forums, and as im using freewebs i used the username and password for that.

username : Chimasa
password: XXXXXXXXXXX

help plz
thx laurence