Transfer Queue don't resumes a download

Hi,

I have 2.5.1008.37 of SmartFTP and this is my SystemInfo:

+- System -----------------------------

Microsoft Windows XP Professional 

Service Pack 2 (Build 2600)



CPU Speed		   : 3391 MHz

Total Memory		: 2047 MB

Free Memory		 : 1112 MB



+- SmartFTP ---------------------------

Version			 : 2.5.1008.37

Time Stamp		  : 2008-02-01 00:10:32

Platform			: x86



+- Application DLL --------------------

sfFTPLib.dll		: 1.5.12.13

sfFavorites.dll	 : 1.0.4.37

sfFavoritesShellExtension.dll : 1.0.1.5

sfTransferQueue.dll : 1.0.1.37

SmartHook.dll	   : 1.0.2.2



+- Language ---------------------------

SmartFTP.exe		: 2.5.1008.37



+- Internet Explorer ------------------

Version			 : 7.0.5730.11



+- Winsock ----------------------------

Winsock			 : 2.2

This is just using a special Server (ProFTPD 1.3.0a Server (ProFTPD Default Installation)) on linux (I can't change the server, because it's under control of my provider.

I'm uploading very big documents every time (over 2-4 GigaBytes) and with this version the Transfer Queue is doing very strange things.

Possibility 1: If I start a upload with the queue it begins at zero. Then the download interrupts (mostly by the server) and it begins at zero again.
Possibility 2: I start a queued transfer and interupt them. I delete the queue and then start the upload again. Then smartftp says "Retrying at...." every time.

This is the connection output of the server:

[12:12:34] 220 ProFTPD 1.3.0a Server (ProFTPD Default Installation) [*.*.*.*]

[12:12:34] USER *******

[12:12:35] 331 Password required for ********.

[12:12:35] PASS (hidden)

[12:12:35] 230 User ******* logged in.

[12:12:35] SYST

[12:12:35] 215 UNIX Type: L8

[12:12:35] Detected Server Type: UNIX

[12:12:35] FEAT

[12:12:35] 211-Features:

[12:12:35]  MDTM

[12:12:35]  REST STREAM

[12:12:35]  SIZE

[12:12:35]  AUTH TLS

[12:12:35]  PBSZ

[12:12:35]  PROT

[12:12:35] 211 End


I dowloaded and installed the beta version of SmartFTP, but because I have 2.5.x it don't installed it correctly. How can I install the Beta?

Is there a possibility to output the client<->server talk for queued transfers?

Please post the complete log. To get it double click the item in the transfer queue.

This is the first transfer (file is not yet on the server. all is good):
[17:23:03] Resolving host name "**"

[17:23:03] Connecting to ***1 Port: 21

[17:23:03] Connected to ***.

[17:23:04] 220 ProFTPD 1.3.0a Server (ProFTPD Default Installation) [***41]

[17:23:04] USER ****

[17:23:04] 331 Password required for ****.

[17:23:04] PASS (hidden)

[17:23:04] 230 User ***logged in.

[17:23:04] SYST

[17:23:05] 215 UNIX Type: L8

[17:23:05] Detected Server Type: UNIX

[17:23:05] FEAT

[17:23:05] 211-Features:

[17:23:05]  MDTM

[17:23:05]  REST STREAM

[17:23:05]  SIZE

[17:23:05]  AUTH TLS

[17:23:05]  PBSZ

[17:23:05]  PROT

[17:23:05] 211 End

[17:23:05] PWD

[17:23:05] 257 "/" is current directory.

[17:23:05] CWD /public_html/test

[17:23:05] 250 CWD command successful

[17:23:05] PWD

[17:23:05] 200 Type set to I

[17:23:05] SIZE ****.exe

[17:23:06] 550 *******.exe: No such file or directory

[17:23:06] File size check (SIZE) failed. File not found or permission denied.

[17:23:06] PASV

[17:23:06] 227 Entering Passive Mode (******).

[17:23:06] Opening data connection to ****** Port: 23639

[17:23:06] STOR *********.exe

[17:23:09] 150 Opening BINARY mode data connection for ********.exe

Then (second transfer):
[17:25:21] 350 Restarting at 1626112. Send STORE or RETRIEVE to initiate transfer

[17:25:21] STOR *******.exe

[17:25:21] 451 *******: Append/Restart not permitted, try again

It looks like there is a server configuration don't allow this. I will contact the administrator.
Can there be a feature in SmartFTP telling the user the error appears why to retry?

Hello

Yes your server is configured to block resume. This is/was the default setting for proftpd which should be changed.

Regards,
Mat