intaglioetc
Hello:
I have recently changed from Norton to the McAfee service provided through Comcast. Since that time, I have not been able to connect to SmartFTP. I contacted Comcast because of the error messages I have been receiving (An existing connection was forcibly closed by the remote host.). Comcast said it is not their problem, call McAfee. McAfee had me disable everything, and I still couldn't connect. Their suggestion was to uninstall and reinstall. I really hope I don't have to do that. I am not that computer literate and have no one to help me. There is only one other thing I could think of. My Comcast password is 8 characters long. Is it possible this is too short? Thank you for any help you can give me!
intaglioetc
I have recently changed from Norton to the McAfee service provided through Comcast. Since that time, I have not been able to connect to SmartFTP. I contacted Comcast because of the error messages I have been receiving (An existing connection was forcibly closed by the remote host.). Comcast said it is not their problem, call McAfee. McAfee had me disable everything, and I still couldn't connect. Their suggestion was to uninstall and reinstall. I really hope I don't have to do that. I am not that computer literate and have no one to help me. There is only one other thing I could think of. My Comcast password is 8 characters long. Is it possible this is too short? Thank you for any help you can give me!
intaglioetc