Password Not Working

I've been using smartftp for about five years now and have had no real problems. However i recently updated a page on my companies website and "sent it through" the other day and when i went to look at it online the page was blank. I couldn't see anything wrong, and when i looked at my password it had too many characters, so i typed in the correct password and now it says Login Incorrect, Incorrect password. Anyone know what the deal is or how i can get my password. I tried doing it through smartftp but they just gave me my password for the smartftp website/forums. Any and all help will be greatly appreciated.

P.S. The website is, and the webpage I am having problems with is the "about us" page, the link is on the left hand side of the homepage.

Hello ..

Could you please add your license key id to your forum profile?