Not showing folders & files after connecting

I cannot see the files and folders after connecting. I tried following the instrction in the knowledge base step by step (topic 048 in the knowledge base, I believe) , but it didn't work.

What else can be the reason?

(Windows XP, 32, latest version of smart FTP)

P.S I tried connecting through internet explorer and the I can see the files & folders.

Hello
Please post the complete log of your FTP session.

Regards,
SmartFTP

Hello
Please post the complete log of your FTP session.

Regards,
SmartFTP

SmartFTP v2.5.1005.32
[08:16:11] Resolving host name "65.182.100.84"
[08:16:11] Connecting to 65.182.100.84 Port: 21
[08:16:11] Connected to 65.182.100.84.
[08:16:11] 220 Microsoft FTP Service
[08:16:11] USER Brinkster\tranztrade
[08:16:11] 331 Password required for Brinkster\tranztrade.
[08:16:11] PASS (hidden)
[08:16:12] 230 User Brinkster\tranztrade logged in.
[08:16:12] SYST
[08:16:12] 215 Windows_NT
[08:16:12] Detected Server Type: Windows NT
[08:16:12] FEAT
[08:16:12] 211-FEAT
[08:16:13] SIZE
[08:16:13] MDTM
[08:16:13] 211 END
[08:16:13] TYPE I
[08:16:13] 200 Type set to I.
[08:16:13] REST 0
[08:16:13] 350 Restarting at 0.
[08:16:13] PWD
[08:16:13] 257 "/tranztrade" is current directory.
[08:16:13] CWD /
[08:16:14] 250 CWD command successful.
[08:16:14] PWD
[08:16:14] 257 "/" is current directory.
[08:16:14] TYPE A
[08:16:14] 200 Type set to A.
[08:16:14] PASV
[08:16:14] 227 Entering Passive Mode (65,182,100,84,14,233).
[08:16:14] Opening data connection to 65.182.100.84 Port: 3817
[08:16:14] LIST -aL
[08:16:18] 125 Data connection already open; Transfer starting.
[08:16:19] 226 Transfer complete.
[08:16:22] 0 bytes transferred. (0 bytes/s) (00:00:03)
[08:16:53] NOOP
[08:16:53] 200 NOOP command successful.
[08:17:24] NOOP
[08:17:24] 200 NOOP command successful.
[08:17:55] NOOP
[08:17:55] 200 NOOP command successful.
[08:18:26] NOOP
[08:18:26] 200 NOOP command successful.
[08:18:57] NOOP
[08:18:57] 200 NOOP command successful.
[08:19:28] NOOP
[08:19:28] 200 NOOP command successful.
[08:19:59] NOOP
[08:19:59] 200 NOOP command successful.
[08:20:30] NOOP
[08:20:30] 200 NOOP command successful.


(When connecting through internet explorer I can see the files) Please help

SmartFTP v2.5.1005.32
[08:16:11] Resolving host name "65.182.100.84"
[08:16:11] Connecting to 65.182.100.84 Port: 21
[08:16:11] Connected to 65.182.100.84.
[08:16:11] 220 Microsoft FTP Service
[08:16:11] USER Brinkster\tranztrade
[08:16:11] 331 Password required for Brinkster\tranztrade.
[08:16:11] PASS (hidden)
[08:16:12] 230 User Brinkster\tranztrade logged in.
[08:16:12] SYST
[08:16:12] 215 Windows_NT
[08:16:12] Detected Server Type: Windows NT
[08:16:12] FEAT
[08:16:12] 211-FEAT
[08:16:13] SIZE
[08:16:13] MDTM
[08:16:13] 211 END
[08:16:13] TYPE I
[08:16:13] 200 Type set to I.
[08:16:13] REST 0
[08:16:13] 350 Restarting at 0.
[08:16:13] PWD
[08:16:13] 257 "/tranztrade" is current directory.
[08:16:13] CWD /
[08:16:14] 250 CWD command successful.
[08:16:14] PWD
[08:16:14] 257 "/" is current directory.
[08:16:14] TYPE A
[08:16:14] 200 Type set to A.
[08:16:14] PASV
[08:16:14] 227 Entering Passive Mode (65,182,100,84,14,233).
[08:16:14] Opening data connection to 65.182.100.84 Port: 3817
[08:16:14] LIST -aL
[08:16:18] 125 Data connection already open; Transfer starting.
[08:16:19] 226 Transfer complete.
[08:16:22] 0 bytes transferred. (0 bytes/s) (00:00:03)
[08:16:53] NOOP
[08:16:53] 200 NOOP command successful.
[08:17:24] NOOP
[08:17:24] 200 NOOP command successful.
[08:17:55] NOOP
[08:17:55] 200 NOOP command successful.
[08:18:26] NOOP
[08:18:26] 200 NOOP command successful.
[08:18:57] NOOP
[08:18:57] 200 NOOP command successful.
[08:19:28] NOOP
[08:19:28] 200 NOOP command successful.
[08:19:59] NOOP
[08:19:59] 200 NOOP command successful.
[08:20:30] NOOP
[08:20:30] 200 NOOP command successful.
(When connecting through internet explorer I can see the files) Please help


I think I have found the problem. When reading the log, I noticed this line " "/tranztrade" is current directory. " , so I manualy wrote the directory, and whoop, all the folders appeared.