Can`t see folder - can`t upload

Hi,
I used to upload my homepage over SmartFTP and never had problems. Now I moved into a flat share and since I have problems with my homepage.

I can log on to my homepage:
Resolving host name "www.lisakatharina.de"
[16:29:00] Connecting to 81.169.145.69 Port: 21
[16:29:00] Connected to www.lisakatharina.de.
[16:29:00] 220 Speak friend, and enter
[16:29:00] USER anonymous
[16:29:00] 331 Anonymous FTP login okay, send email address as password.
[16:29:00] PASS (hidden)
[16:29:00] 230 Anonymous user logged in, proceed.
[16:29:00] SYST
[16:29:00] 215 UNIX Type: L8
[16:29:00] Detected Server Type: UNIX
[16:29:00] FEAT
[16:29:00] 211-Extensions supported:
[16:29:00] HOST
[16:29:00] MDTM
[16:29:00] REST STREAM
[16:29:00] SIZE
[16:29:00] MLST Type*;Size*;Modify*;Create;Unique*;Perm*;UNIX.mode;UNIX.owner;UNIX.group;
[16:29:00] LANG EN*;DE;FR;NL;ES;IT;
[16:29:00] 211 End.
[16:29:00] PWD
[16:29:01] 257 "/" is current directory.

- But I am not able to see my homepage-folder with all my files. Nor can I upload any new files:

TYPE A
[15:29:28] 200 Using ASCII mode to transfer data.
[15:29:28] PORT 192,168,2,4,12,92
[15:29:28] 200 PORT command successful.
[15:29:28] MLSD
[15:29:28] 150 Opening ASCII mode data connection.
[15:29:28] 0 bytes transferred. (N/A/s) (0 ms)
[15:29:28] 226 Transfer complete. Closing data connection.
[15:29:59] NOOP
[15:29:59] 200 Command okay.
[15:30:02] Remote file exist check: "Index.htm".
[15:30:02] TYPE I
[15:30:04] 200 Using BINARY mode to transfer data.
[15:30:04] SIZE Index.htm
[15:30:04] 550 No such file or directory.
[15:30:04] File size check (SIZE) failed. File not found or permission denied.
[15:30:04] PORT 192,168,2,4,12,93
[15:30:04] 200 PORT command successful.
[15:30:04] STOR Index.htm
[15:30:04] 550 Permission denied.
[15:30:04] MDTM 20070614085546 Index.htm
[15:30:04] 550 No such file or directory.
[15:30:04] TYPE A
[15:30:04] 200 Using ASCII mode to transfer data.
[15:30:04] PORT 192,168,2,4,12,94
[15:30:05] 200 PORT command successful.
[15:30:05] MLSD
[15:30:05] 150 Opening ASCII mode data connection.
[15:30:05] 0 bytes transferred. (N/A/s) (0 ms)
[15:30:05] 226 Transfer complete. Closing data connection.
[15:30:05] Transfer failed.

I already called the server, but they say it`t not them. Where is the problem?

Tried to find something on the I-net, but wasn`t successful..

Greets and thanx!
Iopeia

when your login to your SmartFTP there is 3 windows, one at the top left, one at the top right, and one along the whole bottom, the one at the top left shows your folders (Example: Htdoc/Public_html...) click on the folder its in and it will bringup ALL the files inside that folder and show them on the top right window, right click the file to edit, delete, or anything u want to that file, and to upload something into that file right click on a empty space on the top right window, then click Upload then another window will popup and u will pick if you want to upoload a file or folder.

Hello Iopeia

You don't have any permissions to upload.
15:30:04] STOR Index.htm
[15:30:04] 550 Permission denied.

Please contact your web hosting provider for assistance.

Regards,
SmartFTP

Thank you! Problem solved!
I couldn`t see my folders cause I logged in as anonymous and that didn`t work. No I am able to upload and download again!
Great! )