I want my group to use SmartFTP. I need to show them in tedious detail how to install and configure it to work with our web site. I tried uninstalling/ reinstalling SmartFTP so that I could record all the configuration steps necessary. I also deleted the "c:\documents and settings\...\SmartFTP" folder after uninstalling. But SmartFTP still does not start up in its virgin state. I searched for Public Support topics with "Registry" but did not find any (or overlooked them). What do I need to do?