Smart FTP novice...No Transfer queue start button?

Here's system info for you below...also log file info

I installed smartftp recently because am having problems uploading to my host using Dreamweaver....so chose to ftp in a different programe. Pls see screenshot: the Start button in the transfer queue is greyed out...? So how to initiate the transfer? Does it happen automatically? I know the connection has times out but it had plenty of time to upload before this...can I email a screenshot?

Is this my host's problem or mine?

Michelle

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 3391 MHz
Total Memory : 511 MB
Free Memory : 190 MB

+- SmartFTP ---------------------------
Version : 2.0.1002.2
Time Stamp : 2007-01-23 04:21:49
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.9.5
SmartHook.dll : 1.0.2.1

+- Language ---------------------------
SmartFTP.exe : 2.0.1002.2

+- System DLL -------------------------
shell32.dll : 6.00.2900.3051 (xpsp_sp2_gdr.061219-0316)
shlwapi.dll : 6.00.2900.3059 (xpsp_sp2_qfe.070104-0040)
comctl32.dll : 6.0 (xpsp.060825-0040)
riched20.dll : 5.30.23.1228
schannel.dll : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

+- Internet Explorer ------------------
Version : 7.0.5730.11

+- Winsock ----------------------------
Winsock : 2.2

LOG FILE INFO:

[22:26:02] SmartFTP v2.0.1002.2
[22:26:02] Resolving host name "ftp.canfin-ibiza.com"
[22:26:02] Connecting to 82.110.105.48 Port: 21
[22:26:02] Connected to ftp.canfin-ibiza.com.
[22:26:02] 220 FTP server ready
[22:26:02] USER canfin-ibiza.com
[22:26:02] 331 Password required for canfin-ibiza.com.
[22:26:02] PASS (hidden)
[22:26:02] 230 User canfin-ibiza.com logged in.
[22:26:03] SYST
[22:26:03] 215 UNIX Type: L8
[22:26:03] Detected Server Type: UNIX
[22:26:03] FEAT
[22:26:03] 211-Features:
[22:26:03] MDTM
[22:26:03] REST STREAM
[22:26:03] SIZE
[22:26:03] 211 End
[22:26:03] PWD
[22:26:03] 257 "/" is current directory.
[22:27:03] NOOP
[22:27:03] 200 NOOP command successful
[22:27:54] NOOP
[22:27:54] 200 NOOP command successful
[22:28:47] NOOP
[22:28:47] 200 NOOP command successful
[22:29:38] NOOP
[22:29:38] 200 NOOP command successful
[22:30:29] NOOP
[22:30:29] 200 NOOP command successful
[22:31:02] 421 No Transfer Timeout (300 seconds): closing control connection.
[22:31:03] An established connection was aborted by the software in your host machine.
[22:31:03] Server closed connection

This behavior (Transfer Timeout) is totally normal. It's nobody's fault and it won't affect your transfers, SmartFTP will automatically reconnect before the next transfer takes place.

KB Article: https://www.smartftp.com/support/kb/421- ... t-f45.html

Regards,
-Mat

Ok - but why do my files just sit in the Transfer Queue - not being uploaded to remote server?