Can't install, file S______32.dll can not be found

spork

2007-01-11 19:13:15

Although it seems to download correctly, I go to the EXE file and when I open it, it says, the file S______32.dll could not be found. There is a big space there, where I drew an underline. I downloaded it again and got the same message. Can anyone help me figure out what to do to get it running? Thanks

2007-01-11 20:33:31

What operating system are you using?

Can you post a screenshot?

Thanks
SmartFTP

spork

2007-01-11 22:20:21

windows XP... alright here is your screenshot. this is the downloaded exe from https://www.smartftp.com/download/

spork

2007-01-11 23:30:47

does that make any sense?

2007-01-12 07:34:19

Hi.

There is very likely a problem with your system. Try the NSI setup from
https://www.smartftp.com/download

Regards,
-Mat

spork

2007-01-12 15:45:57

I guess it must be my system. thanks for the link but here is what happened with the NSI setup.

At first it said the source file could not be found, then I restarted the download and it gave me a warning that an external application must be launched but when I accepted it, nothing happened.

2007-01-12 16:01:37

Try one of the following links:
ftp://ftp.smartftp.com/Client/x86/SFTPNSI.exe

ftp://ftp.smartftp.com/Client/x86/SFTPMSI.exe

Regards,
SmartFTP

spork

2007-01-12 23:58:01

Well it does the same thing as the first time. any other ideas/links?

thanks for your help!

2007-01-13 08:39:21

Hello ..

Did you try do download it from https://www.smartftp.com/download as well?

Other than that I have no other ideas. You may need to reinstall your operating system to fix the problem.

Regards,
-Mat

spork

2007-01-13 17:27:43

Yes that's the original one I tried. Thanks though. Maybe I will reinstall the whole system and try again.

Aokromes

2007-01-13 18:48:47

If no try ussing a online antivirus, www.antivirus.com for example is free.