established connection keeps being aborted by software in host machine

I have just downloaded Smartftp. I'm finding it quite hard to come to terms with, as I'm not a computer geek. Every time my computer makes the connection with my website host, it disconnects and I get the message:

An established connection was aborted by the software in your host machine

I have talked to the server and they say that as the connection is being extablished and then disconnected, it's nothing to do with them. It's a fault with the software.

I really would appreciate some help in easy language which I can understand! Thanks.

OK tahnks. I've sorted that.

OK tahnks. I've sorted that.
Hi Angela.
I seem to have the same problem. How did you fix yours?

Thanks a million in advance.

Jeam

Hi Angela.
I seem to have the same problem. How did you fix yours?

Thanks a million in advance.

Jeam

I am also having this problem, since I assume both of you have found a fix, please any advice?

Thanks
wdavid