cant log in no more

On my desk top I can log in to my ftp just fine, on my laptop with wireless internet I get this message

[14:42:51] SmartFTP v2.0.1000.2
[14:42:51] Resolving host name "ftp.silcc.com"
[14:42:51] Connecting to 66.111.42.120 Port: 21
[14:43:12] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[14:43:12] Cannot login waiting to retry (30s)...
[14:43:12] Client closed the connection.
[14:43:12] Active Help: https://www.smartftp.com/support/kb/58


how can i fix this

I know the user name and password is right just need help

thanks brandon

by the way I own the ftp so i can create tons of diffrent names but none work, it just wont connect

Hello ...

It's a client side problem (very likely due to a software firewall). If you would read what you posted you would find a link which offers you a solution to your problem
https://www.smartftp.com/support/kb/58

Regards,
SmartFTP