Can not see folder content on Mac system from PC


I have winXP and latest smart FTP... I can connect to ftp in US but it is Mac system and all shows I am connected but I cant see the content of the folders which are mainly MOV vidoes...we do for streaming...any help?

I had a similar problem but found the solution in another thread addressing the same problem but not connecting it to a mac specifically. Our Apple XServe FTP didn't show files either. The solution:

Disable "Resolve link names" in the transfer settings. Close the active connection. Reconnect and refresh your remote browser. That should fix it.