connection problem

i try to connect and it doesnt even get to the checking password stage
this is the error message
[19:19:27] SmartFTP v2.0.999.2
[19:19:27] Resolving host name ""
[19:19:27] Connecting to Port: 21
[19:19:48] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[19:19:48] Client closed the connection.
[19:19:48] Cannot login waiting to retry (30s)...
[19:19:48] Active Help: