501 Required byte offset parameter bad or missing

With my old server, I can connect using Dreamweaver and with SmartFTP.

With my new server, I can connect using Dreamweaver but not with SmartFTP.

The connect log is:

SmartFTP v1.0.983.32
Resolving host name ftp.upperbridge.co.uk...
Connecting to (ftp.upperbridge.co.uk) -> IP: 88.208.210.218 PORT: 21
Connected to (ftp.upperbridge.co.uk) -> Time = 0ms
Socket connected waiting for login sequence.
220 Matrix WSA FTP
USER upperbridge.co.uk
331 Password required for upperbridge.co.uk.
PASS (hidden)
230 User upperbridge.co.uk logged in.
SYST
215 UNIX Type: L8 Internet Component Suite
REST 100
350 REST supported. Ready to resume at byte offset 100.
REST 0
501 Required byte offset parameter bad or missing.
PWD
257 "/" is current directory.
Cached directory reloaded.
NOOP
200 Ok. Parameter was ''.
NOOP

ftp.upperbridge.co.uk is displayed in the folders panel, but not folders below it.

FEAT also gave an error so I turned it off.

Any help very much appreciated.

Now using version 2.0.997, but have the same error:

[19:12:20] SmartFTP v2.0.997.4
[19:12:20] Resolving host name "ftp.upperbridge.co.uk"
[19:12:20] Connecting to 88.208.210.218 Port: 21
[19:12:20] Connected to ftp.upperbridge.co.uk.
[19:12:20] 220 Matrix WSA FTP
[19:12:20] USER upperbridge.co.uk
[19:12:20] 331 Password required for upperbridge.co.uk.
[19:12:20] PASS (hidden)
[19:12:20] 230 User upperbridge.co.uk logged in.
[19:12:20] SYST
[19:12:20] 215 UNIX Type: L8 Internet Component Suite
[19:12:20] Detected Server Type: UNIX
[19:12:20] TYPE I
[19:12:20] 200 Type set to I.
[19:12:20] REST 0
[19:12:20] 501 Required byte offset parameter bad or missing.
[19:12:20] PWD
[19:12:20] 257 "/" is current directory.

There is no error. Your FTP server just doesn't support resume.

Regards,
SmartFTP

But I still have a problem. On server A, I can connect to websites with Dreamweaver and SmartFTP. On Server B, I can connect to websites with DreamWeaver, but not with SmartFTP.

When I try to connect with SmartFTP on Server B, the log on process is below. In the folders panel, it shows connection to 80.208.210.218 but there are no folders displayed (should be htdocs and others).

Your help very much appreciated.

[10:57:17] SmartFTP v2.0.997.4
[10:57:17] Resolving host name "88.208.210.218"
[10:57:17] Connecting to 88.208.210.218 Port: 21
[10:57:17] Connected to 88.208.210.218.
[10:57:17] 220 Matrix WSA FTP
[10:57:17] USER glynjohnson.co.uk
[10:57:18] 331 Password required for glynjohnson.co.uk.
[10:57:18] PASS (hidden)
[10:57:18] 230 User glynjohnson.co.uk logged in.
[10:57:18] SYST
[10:57:18] 215 UNIX Type: L8 Internet Component Suite
[10:57:18] Detected Server Type: UNIX
[10:57:18] TYPE I
[10:57:18] 200 Type set to I.
[10:57:18] REST 0
[10:57:18] 501 Required byte offset parameter bad or missing.
[10:57:18] PWD
[10:57:19] 257 "/" is current directory.
[10:57:19] TYPE A
[10:57:19] 200 Type set to A.
[10:57:19] PASV
[10:57:19] 227 Entering Passive Mode (88,208,210,218,17,235).
[10:57:19] Opening data connection to 88.208.210.218 Port: 4587
[10:57:19] LIST -aL
[10:57:19] 150 Opening data connection for directory list.
[10:57:19] 49 bytes transferred. (314 bytes/s) (156 ms)
[10:57:19] 226 File sent ok
[10:58:10] NOOP
[10:58:10] 200 Ok. Parameter was ''.
[10:59:01] NOOP
[10:59:01] 200 Ok. Parameter was ''.
[10:59:52] NOOP
[10:59:52] 200 Ok. Parameter was ''.
[11:00:43] NOOP
[11:00:43] 200 Ok. Parameter was ''.
[11:01:34] NOOP
[11:01:34] 200 Ok. Parameter was ''.

Goto Settings->Transfer->Directory Listing Options and disable all!