FTP

Greetings,

Greetings,
I'm having problem uploading wpMaster to the server.
I thripple checked address, userd id and password.
THe log says,

[06:42:16] Kernel \r on an \m
[06:42:16] 220 ProFTPD 1.2.10 Server (ProFTPD) [65.98.33.139]
[06:42:16] USER cynthia
[06:42:16] 331 Password required for cynthia.
[06:42:16] PASS (hidden)
[06:42:16] 530 Login incorrect.
[06:42:16] Active Help: https://www.smartftp.com/support/kb/51

?????
Please advise,
Lak
410-644-1698