Can't view files on server after login

Hi,
I've been trying to pick up files from a server, but I can't view the files in SmartFTP. After searching the forums I've tried all the Transfer -> Directory Listing Options as well as upgrading to 2.0.997 (was on 2.0.996).

The server I'm connecting to has securities in place that I can only download a file from this login, and I can only download each file a single time. I'm guessing from the articles the directory from the server is in a non standard format.

Is there some way to select, or force in the favorite settings, how the file list get's parsed?

Here's the Raw File Listing:

-C--E-----FTP A hanlno01	51218	  324 Aug 07 14:00 okorder.txt

-C--E-----FTP A hanlno01	51219	 5360 Aug 07 14:00 rjrprt.txt

-C--E-----FTP A hanlno01	51307	 8424 Aug 07 14:00 rjorder.txt

-ART------TCP B cdadmin	 51335	 1036 Aug 07 14:00 okorder.txt.asc

-ART------TCP B cdadmin	 51339	 1698 Aug 07 14:00 rjrprt.txt.asc

-ART------TCP B cdadmin	 51395	 1901 Aug 07 14:00 rjorder.txt.asc

-C--E-----FTP A hanlno01	54613	  324 Aug 08 11:30 okorder.txt

-C--E-----FTP A hanlno01	32662	 2948 Aug 08 11:30 rjrprt.txt

-C--E-----FTP A hanlno01	60102	  405 Aug 08 11:30 rjorder.txt

-ART------TCP B cdadmin	 19319	 1036 Aug 08 11:30 okorder.txt.asc

-ART------TCP B cdadmin	  8609	 1357 Aug 08 11:31 rjrprt.txt.asc

-ART------TCP B cdadmin	 60306	 1060 Aug 08 11:31 rjorder.txt.asc

Total number of batches listed: 12

Log of Bad Server:
[17:12:54] SmartFTP v2.0.997.4
[17:12:54] Resolving host name "devftp5.pershing.com"
[17:12:54] Connecting to 12.42.48.239 Port: 21
[17:12:54] Connected to devftp5.pershing.com.
[17:12:55] 220 UNAUTHORIZED ACCESS TO THIS SYSTEM IS STRICTLY PROHIBITED. All data and information held on or in, or generated by this system is proprietary and confidential. Any unauthorized use or unauthorized disclosure of such information is strictly prohibited.. Time = 17:11:29
[17:12:55] USER xxx
[17:12:55] 331 Password required for xxx.
[17:12:55] PASS (hidden)
[17:12:55] 230 Connect:Enterprise UNIX login ok, access restrictions apply.
[17:12:55] SYST
[17:12:55] 215 UNIX Type: L8
[17:12:55] Detected Server Type: UNIX
[17:12:55] TYPE I
[17:12:55] 200 Type set to I.
[17:12:55] REST 0
[17:12:55] 550 Operation is not supported under Connect:Enterprise FTP server.
[17:12:55] PWD
[17:12:55] 257 "/hanlno01" is current directory.
[17:12:58] QUIT
[17:12:58] 221 Goodbye.
[17:12:58] Client closed the connection.


I connect to another Unix server where the file list looks like :

total 26

drwxrwx---   2 ZFHAN1IN webops		  512 Jul 31 13:58 .

drwxr-xr-x 668 root	 webops		12288 Aug 03 18:11 ..

-rwxr-----   1 ZFHAN1IN webops		  287 Nov 04 2005  .profile

Thank you for your report.

The way SmartFTP detected a "Connect:Enterprise" was by looking for the id string in the welcome message. This is not a very reliable way because the welcome message can be changed - mostly due to security reasons - by the server administrator. In your case the id string is returned in PASS reply.
The FTP engine has now been patched to better detect a "Connect:Enterprise" server software.

To install it follow the steps below:
1. Download and install the new FTP Library from:
https://www.smartftp.com/get/SFTPFTPLib.exe

2. Copy the sfFTPLib.dll file from the
C:\Program Files\SmartFTP FTP Library
to the SmartFTP program files folder:
C:\Program Files\SmartFTP Client 2.0

Regards,
-Mat
SmartFTP

MB,

Just wanted the say thank you for the quick response. The fix worked perfectly.

- Jeff