Okay I appreciate you responding to my other message and i tried the login and password that you told me you thought it was and when I tried to login this is what happened.

[19:27:37] SmartFTP v2.0.996.36
[19:27:37] Resolving host name ""
[19:27:37] Connecting to Port: 21
[19:27:38] No connection could be made because the target machine actively refused it.
[19:27:38] Client closed the connection.
[19:27:38] Active Help: https://www.smartftp.com/support/kb/58
[19:27:38] Cannot login waiting to retry (30s)...

Anything you could tell me would be greatly appreciated.
P.s. I was trying to connect my xbox to this program.