slider bar on remote browser

version 2.0.996.

Downloaded/installed latest version. Have local browser on left, remote(s) on right. When I open smartftp, I get a 'slider' bar (a horizontal 'elevator') that overlays the folder dropdown box. If I close the remote browser and re-open, it goes away, but when I close smartftp and reopen it is back again.

If I right-click on the slider bar, I get the following options: scroll here, left edge, right edge, page left, page right, scroll left, scroll right.

How can I get rid of it? Is it a bug or user error???

Thanks in advance.

I don't know what you mean. Please post a screenshot with a detailed description. Also provide the System Information from the Help->About menu.


THis screenshot shows the slider:


I circled it with a red box...

any ideas?


Close SmartFTP and then delete the following registry keys:

HKEY_CURRENT_USER\Software\SmartFTP\Client 2.0\Settings\Interface\Remote Browser
HKEY_CURRENT_USER\Software\SmartFTP\Client 2.0\DockingPaneLayouts
HKEY_CURRENT_USER\Software\SmartFTP\Client 2.0\CommandBars


Thanks for the quick reply... can you let me know what caused this problem? Did I inadvertently do something to cause it or was it just a bug?

Thanks in advance.

I really dont know what caused the problem. I doubt its a user error in this case.



I deleted the three registry keys you mentioned, and after doing so I get the following upon the reopen of SmartFTP:


and here is my system information:
+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 2660 MHz
Total Memory : 515568 KB
Free Memory : 86812 KB

+- SmartFTP ---------------------------
Version : 2.0.996.29
Time Stamp : 2006-05-30 18:59:13
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll :
SmartHook.dll :

+- Language ---------------------------
SmartFTP.exe : 2.0.996.29

+- System DLL -------------------------
shell32.dll : 6.00.2900.2869 (xpsp_sp2_gdr.060316-1512)
shlwapi.dll : 6.00.2900.2861 (xpsp.060303-1528)
comctl32.dll : 6.0 (xpsp_sp2_rtm.040803-2158)
riched20.dll :
schannel.dll : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

+- Internet Explorer ------------------
Version : 6.0.2900.2180

+- Winsock ----------------------------
Winsock : 2.2
Is there anything else you ca suggest or should I just do a reinstall?

Thanks again for your help.

Hello ..

Try to rename the registry key from:
HKEY_CURRENT_USER\Software\SmartFTP\Client 2.0\

HKEY_CURRENT_USER\Software\SmartFTP\Client 2.0 - Backup\

Reinstallation usually doesn't fix such problems.