500 REST not understood

hello
i often have this problem with trying to download using global queue.
my global queue is looping with the same files....
do you know an issue ?
is ther a way to disable "special" commands like REST ?
(im not a ftp expert, so i dont know ftp commands)


[16:41:12] Resolving host name "www.mysite.com"

[16:41:12] Connecting to ***.***.***.*** Port: 21

[16:41:12] Connected to www.mysite.com.

[16:41:12] 220 ftpserver.com FTP server ready [0.17]

[16:41:12] USER username

[16:41:12] 331 Password required for username.

[16:41:12] PASS (hidden)

[16:41:12] 230 User username logged in.

[16:41:12] SYST

[16:41:12] 215 UNIX Type: L8

[16:41:12] FEAT

[16:41:12] 211-Features:

[16:41:13]  MDTM

[16:41:13]  REST STREAM

[16:41:13]  SIZE

[16:41:13] 211 End

[16:41:13] PWD

[16:41:13] 257 "/" is current directory.

[16:41:13] CWD /administrator/components/com_letterman

[16:41:13] 250 CWD command successful.

[16:41:13] PWD

[16:41:13] 257 "/administrator/components/com_letterman" is current directory.

[16:41:13] TYPE I

[16:41:13] 200 Type set to I

[16:41:13] SIZE letterman.gif

[16:41:13] 213 5981

[16:41:13] PASV

[16:41:14] 227 Entering Passive Mode (***,***,***,***,***).

[16:41:14] Opening data connection to ***.***.***.*** Port: 31123

[16:41:14] REST 4380

[16:41:14] 500 REST not understood

Yes, FTP servers may be configured in a way that the REST command (or any other command) is not allowed. That seems to be the case with the server you are using.

thank you for answer
but do you know how to disable these "special commands" ?
in the global settings, i defined the global queue's download rules on "overwrite", but smart still uses REST command.

It's a server-side configuration setting. You cannot change anything in the SmartFTP Client to enable the REST command (it's automatically used if it's available, which it's not in your case). You need to talk to the FTP server administrator and ask him / her to enable REST / resume support.

EDIT: Maybe I was a little too quick. It seems "REST" is not supported but FEAT lists a "REST STREAM" which I do not know. Maybe mb or Mike could comment on this?


i have disabled tools::settings::connection::send feat command
-> still the same
FEAT is just an informational command which lists, when issued, optional command supported by the server. If the server supports "REST STREAM" it will still support it no matter whether or not a FEAT command was issued.

However, something strange must be going on. I believe your server supports resuming in general due to the "REST STREAM" FEAT reply.

I see you still use 2.0.995 and i would recomment that you updated to the latest 2.0.996 build, there some fixes and changes on the "File Exists Rules".


I see you still use 2.0.995 and i would recomment that you updated to the latest 2.0.996 build, there some fixes and changes on the "File Exists Rules".

hello

i have updated to 996 and my prob dissapeared.
im very sorry if i hadnt make an update before.

thank you for your help

thank you for this soft

good luck on earth