Unable to login using SMARTFTP

canberra

2006-05-20 13:48:38

I have been using Smartftp for 2 months, but for the last 3 days have been unable to make any updates. This has occurred since I uploaded a new version. I have been getting the following message:

[14:28:33] Cannot login waiting to retry (30s)...
[14:29:03] Continue to login attempt 11...
[14:29:03] Resolving host name "www.blankneyseniors.co.uk"
[14:29:03] Unable to resolve host name.
[14:29:03] Active Help: https://www.smartftp.com/support/

I noticed a similar report from Neal dated 11.05.06 and the response was to go into a URL and download the latest version. I tried this but it had no effect.

Aokromes

2006-05-20 17:01:04

Hi, it looks to be some problems with your dns server, or maybe you are blocking some dns request.

canberra

2006-05-21 10:58:14

Hi, it looks to be some problems with your dns server, or maybe you are blocking some dns request.

Thanks Aokromes. I'll look into it and see if I can fix it.
Mike

rajzla

2006-05-27 12:37:02

Thanks Aokromes. I'll look into it and see if I can fix it.
Mike

Hi. I'm having same problem. Did you solve yours?