v1.5 upgrade to v2.0

I had been using v1.5 with one company's server, but upgraded to v2.0 just the other day. I am not able to get this company's files through the newer version. This is what I get:

[12:32:36] SmartFTP v2.0.995.14
[12:32:36] Resolving host name "68.167.105.122"
[12:32:36] Connecting to 68.167.105.122 Port: 21
[12:32:36] Connected to 68.167.105.122.
[12:32:36] 220 FTP Microsoft FTP Service (Version 5.0).
[12:32:36] USER SS
[12:32:36] 331 Password required for SS.
[12:32:36] PASS (hidden)
[12:32:36] 230-Welcome to the Neal Gross Co. FTP Server.
[12:32:36] 230-
[12:32:36] 230-Please click on File and then Login As to get to your folder.
[12:32:36] 230-
[12:32:36] 230-If you have any questions please contact Rick at:
[12:32:36] 230-
[12:32:36] 230-rwrussell@nealrgros.com
[12:32:36] 230-
[12:32:36] 230-Thank you!
[12:32:36] 230 User SS logged in.
[12:32:36] SYST
[12:32:36] 215 Windows_NT version 5.0
[12:32:36] FEAT
[12:32:36] 500 'FEAT': command not understood
[12:32:36] TYPE I
[12:32:36] 200 Type set to I.
[12:32:36] REST 0
[12:32:36] 350 Restarting at 0.
[12:32:36] PWD
[12:32:36] 257 "/SS" is current directory.
[12:32:36] TYPE A
[12:32:36] 200 Type set to A.
[12:32:36] PASV
[12:32:36] 227 Entering Passive Mode (68,167,105,122,18,16).
[12:32:36] Opening data connection to 68.167.105.122 Port: 4624
[12:32:36] LIST -aL
[12:32:49] 425 Can't open data connection.
[12:33:39] NOOP
[12:33:39] 200 NOOP command successful.
[12:34:30] NOOP
[12:34:30] 200 NOOP command successful.
[12:35:21] NOOP
[12:35:21] 200 NOOP command successful.
[12:36:11] NOOP
[12:36:11] 200 NOOP command successful.
[12:37:02] NOOP
[12:37:02] 200 NOOP command successful.
[12:37:53] NOOP
[12:37:53] 200 NOOP command successful.
[12:38:44] NOOP
[12:38:44] 200 NOOP command successful.
[12:39:34] NOOP
[12:39:34] 200 NOOP command successful.
[12:40:25] NOOP
[12:40:25] 200 NOOP command successful.
[12:41:16] NOOP
[12:41:16] 200 NOOP command successful.
[12:42:07] NOOP
[12:42:07] 200 NOOP command successful.
[12:42:58] NOOP
[12:42:58] 200 NOOP command successful.
[12:43:48] NOOP
[12:43:48] 200 NOOP command successful.
[12:44:38] NOOP
[12:44:38] 200 NOOP command successful.
[12:45:29] NOOP
[12:45:29] 200 NOOP command successful.
[12:46:20] NOOP
[12:46:21] 200 NOOP command successful.
[12:47:11] NOOP
[12:47:12] 200 NOOP command successful.
[12:48:03] NOOP
[12:48:03] 200 NOOP command successful.
[12:48:54] NOOP
[12:48:54] 200 NOOP command successful.
[12:49:45] NOOP
[12:49:45] 200 NOOP command successful.
[12:50:36] NOOP
[12:50:36] 200 NOOP command successful.
[12:51:27] NOOP
[12:51:27] 200 NOOP command successful.
[12:52:18] NOOP
[12:52:18] 200 NOOP command successful.
[12:53:08] NOOP
[12:53:08] 200 NOOP command successful.
[12:53:59] NOOP
[12:53:59] 200 NOOP command successful.
[12:54:50] NOOP
[12:54:51] 200 NOOP command successful.
[12:55:03] PASV
[12:55:43] Timeout (40s).
[12:55:43] Active Help: https://www.smartftp.com/support/kb/74
[12:55:43] Client closed the connection.

My folder shows up in the Folders section, but I cannot access it's contents with v2.0. Any tips?

Hi, [[[TRYPASVPORT][/TRYPASVPORT]][/[TRYPASVPORT][/TRYPASVPORT]]][/[[TRYPASVPORT][/TRYPASVPORT]][/[TRYPASVPORT][/TRYPASVPORT]]]